online reviews Archives

January 12, 2024 | Marketing

10 examples of positive reviews (and how to respond to them)

Elevate your reputation management skills with our curated collection of 10 positive review examples and impressive... Read More

Vishal Teckchandani | 16 min read

September 24, 2021 | Marketing

How to get more Facebook and Google reviews for your clients

Online reviews help local businesses thrive. Check out these 11 strategies to help them source more Facebook and Google... Read More

Vishal Teckchandani | 12 min read

September 2, 2021 | Ecommerce

Why online reputation for ecommerce SMBs and what are the top online reputation management tools?

Webopedia defines online reputation as the consensus public opinion of an individual or organization based on their online presence and dependent on both their behavior and the subjective thoughts of observers or customers. Online reputation...

Anusuya Datta | 7 min read

October 24, 2018 | Marketing

How to dominate ratings and reviews on Google

Google reviews are one of the single greatest contributors to improving CTRs on search. Learn how you can do just that for your... Read More

Brock Andony | 6 min read

April 19, 2018 | Marketing

How to Build Trust and Turn Customer Experiences into Stars

Customer reviews deliver so much value for SMBs. They add value to marketing campaigns, they drive sales, and they boost SEO. This post takes a deeper dive into the power of reviews with two people who have first-hand knowledge about the direct... Read More

Patrick Liddy | 7 min read

February 22, 2018 | Scale

Lessons from the Winter Olympics: Mediocre Won’t Result in a Podium Finish

Marketing agencies can learn a lot from the viral appearance of halfpipe athlete Elizabeth Swaney at the 2018 PyeongChang Winter Olympics. A one-trick strategy may get you business, but you need more than a mediocre performance to win loyal fans and... Read More

Dani Mario | 4 min read

July 18, 2017 | Marketing

Cracking Local – Online reviews and local SEO w/ Conrad Saam

We like to say that positive online reviews is how customers find out if they can trust a business. But recently, it appears as though reviews are playing a growing role in whether customers can even find a business. Here’s the skinny: in late...

Reilly Forbes | 2 min read

March 1, 2017 | Sales

Tips for Providing Perfect Customer Service

The following is a guest post by Jessica Freeman from Top Writing Tips. Companies are always looking for new ways to make a name for themselves. The competition is almost always growing, and new strategies and actions must be implemented to keep...

Jessica Freeman | 5 min read

February 27, 2017 | Marketing

The 7 Fundamentals of Reputation Marketing

In 2011, Google presented a profound new concept to describe consumer behavior online. Coined the “Zero Moment of Truth”, the concept sought to describe a new paradigm of shopper activity where online research prior to buying plays an integral...

Vendasta Marketing | 9 min read

October 18, 2016 | Scale

How to Increase Your Web Agency MRR & Passive Income

I bet your web agency makes awesome websites. Beautifully designed, fully-responsive, search-engine optimized, etc. And I bet your clients LOVE them. But have you sometimes felt like you’ve just made a billboard in a desert? You know what I mean by...

Joshua Baker | 5 min read

September 29, 2016 | Sales

Digital Customer Service: the 10 Cornerstones

While the medium has changed, the message hasn’t—customer service is about solving a problem for the customer. The difference now is that companies have to manage this communication across multiple channels. Whereas a few years ago customer service...

Nykea Marie Behiel | 7 min read

August 4, 2016 | Marketing

Online Reputation Management & Bouncing Back From Failure

The internet is powerful, so powerful that it can destroy a business’s reputation in seconds. Business owners fear the power of the internet, and are always on the lookout to remedy potential disasters. A positive online reputation is built over...

Zachary Yuzdepski | 7 min read

July 20, 2016 | Marketing

What is Online Reputation Management?

What is online reputation management? Hint - it's one of the keys to running a successful business that customers trust, respect, and ultimately choose to do business with. Learn what reputation management is and how businesses can take control of... Read More

Heidi Abramyk | 13 min read

May 4, 2016 | Marketing

Time Saver: 3 Digital Marketing Services a Digital Agency Can Do For You

Ever hear the saying “I wish there was more time in a day!”? Well if you’re a business owner or you know any business owners, I can assure you it has been said before. Businesses simply don’t have enough time to get everything they want...

Zachary Yuzdepski | 6 min read

March 17, 2016 | Product News

Vendasta vs. BirdEye: The Online Presence Showdown

What follows below is a brief breakdown of Vendasta vs. Birdeye. Visit our comparison page to see a more thorough breakdown. Vendasta vs. BirdEye boils down to more than features and products. It comes down to partnerships. Vendasta offers a true...

Nykea Marie Behiel | 2 min read

March 3, 2016 | Marketing

Online Reviews: The Top 4 Scenarios Every Business Should Avoid

Picture this: Local business owners go about their day-to-day business, focusing on maximizing revenue and blowing past their daily budget. Meanwhile, they’re completely oblivious to online reviews, or thereby lack of, that are actually harming...

Blair Nordstrom | 5 min read

January 21, 2016 | Marketing

Yelp Reviews and the Growing Importance of Review Monitoring

Yelp reviews are designed to help people find great local businesses like dentists, hair stylists and mechanics. It has become so popular over the last decade that more than 89 million users a month have been recorded reviewing local business just...

Zachary Yuzdepski | 5 min read

January 14, 2016 | Marketing

INFOGRAPHIC: Online Reputation, Reviews and Social Media

It is essential to help your clients manage their online reputation. We've analyzed data from over 300,000 local businesses to see what is happening in each industry, and figure out what you can do to help your clients. What is Online Reputation...

Nykea Marie Behiel | 3 min read

January 6, 2016 | Marketing

9 Ways to Get More Reviews

At this point it shouldn’t come as a shock that companies need online reviews. Nearly all companies need to get more reviews. In fact, consumers now consider online search equally or more important than family and friends as an information source...

Ali York | 4 min read

June 9, 2015 | Marketing

6 Reasons Why Businesses Need More Reviews

We live in an era in which brands are defined by those who experience them, rather than by those who own them. With unlimited access to sharing and receiving information online, there’s never been a time when consumers have had so much influence on...

Jamie Taylor | 2 min read

July 9, 2014 | Marketing

Facebook has 4X the Number of Reviews as Yelp, Google+

Vendasta’s reputation software now pulls in business reviews from Facebook! Did that get you excited? It should have. This is big news. We are the first in the online reputation industry to pull in reviews from Facebook, alongside reviews from...

Nykea Marie Behiel | 2 min read

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