Terms of service
Marketing Services email terms
Affiliate program agreement
Reputation Management terms
Social Marketing terms
Mobile site terms
Key changes in GDPR
Data subject rights
Incident response procedure
Last update: September 15, 2021
If you do not agree with the terms, do not access or use the Services and Websites or any other aspect of Vendasta’s business.
- The Information We Collect
- a. When you visit our Websites
- b. When you visit our Platform and Solutions
- c. Import Option
- The Uses of Information Collected
- a. Your Profile
- b. Legitimate Interests under the GDPR
- c. Websites and Services
- d. Administration
- e. Marketing
- Disclosure to Third Party
- a. No Selling Of Your Personal Data
- b. Your Instruction
- c. Third Party Services/Marketplace Vendors
- d. Third Party Service Providers
- e. Merger and Acquisitions
- f. Anonymized Data
- g. To Comply with Laws
- h. Clearbit
- Navigational Information
- a. Cookies
- b. Log Files, IP Addresses
- c. Flash Cookies and Other Third Party Tracking
- d. Do Not Track
- e. Social Media Features and Single Sign On
- f. Link
- Correct, Update, Delete Information
- International Transfer
- Age Limitation
- Public Forum, Refer a Contact, Customer Testimonial
- Mobile Apps
- Changes and Notices
- Retention of Personal Data
- Our Commitment to General Data Privacy Regulation (GDPR)
- California Privacy Rights (CCPA)
1. The Information We Collect
a. When you visit our Websites
When you come to visit our Websites, we collect information about your browser type, Internet Protocol (“IP”) address, geographical location, referral source, length of visit and pages viewed (“Navigational Information”). Navigational Information is more described below.
b. When you visit our Platform and Solutions
When you request for more information about the Services, we require you to provide the following personal information: your name, email address, your company name, and telephone number (“Primary Information”).
When you purchase or subscribe to our Services, we require you to provide the following personal information: Primary Information, company address, billing name and address, credit card information, the number of employees within the organization and any other information you choose to provide to us (“Personal Data”).
c. Import Option
2. The Uses of Information Collected
a. Your Profile
When you register or use any of our Service, you create your own public profile and configure your own privacy settings. You can view your profile to verify what information you provide is being shared publicly and you can edit your profile to remove information you do not want to be displayed publicly. We may use information about you that we collect from other sources, including but not limited to newspapers and internet sources such as blogs, instant messaging services, Platform developers, social media websites and other users of our Websites, to supplement your profile.
b. Legitimate Interests under the GDPR
To the extent that Vendasta’s processing of your Personal Data provided by you is subject to the General Data Protection Regulation (“GDPR”) in European Union (“EU”), Vendasta relies on its legitimate interests to process your data. This may include keeping your information after you deactivate your account for the period of time needed for us to pursue legitimate business interests, direct marketing purposes, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.
c. Websites and Services
We use Navigational Information alone or in combinations with publicly available information about you to operate, enhance, improve and personalize your experience on our Websites. In addition, we use Navigational Information, Personal Data you have provided, publicly available information about you or in any combination of these to understand, operate, enhance, improve, research, and analyze the usage trends and preferences to the features of our Services and to create new features and functionality.
We will use your email address or phone number to contact you for administrative purposes, for customer service purposes, to address intellectual property notice, changes to our services, important notices, rights of privacy, or defamation issues. When you provide us with credit card information, we use it to check your financial qualifications and to collect payment from you. We use a third party service provider to manage credit card processing.
We may use your Personal Data to send information about new product features or marketing communications from the business of carefully selected third parties which we think may be of interest to you. These are third party marketing communications and you can control settings whether to receive them.
3. Disclosure to Third Party
a. No Selling Of Your Personal Data
At Vendasta, we are not in the business of selling your information to any third party.
b. Your Instruction
c. Third Party Services/Marketplace Vendors
When you access our Platform and Solutions, you will have access and to purchase from third parties. For example, in our Marketplace, you are able to engage with third party companies or individuals as service providers (called “Vendors”) to process and support your business. When you enable a service or purchase a product with our third party service providers or Vendors, we may share some of your Personal Data. These third parties are not owned or controlled by Vendasta and they have their own set of terms and conditions and privacy policies. Please refer to their privacy settings and notices of these third party services.
d. Third Party Service Providers
We employ third party entities or individuals to provide services improvement or complement. For example, we may employ third party entities or individuals for website creation and development, hosting, maintenance and support; virtual computing and storage services and so on. These third party companies may have access to or process your information.
e. Mergers and Acquisitions
In the event that Vendasta is engaged in a merger, acquisition, bankruptcy, dissolution, reorganization, financing, public offering of securities, sale of some or all of Vendasta’s assets or stock, acquisition of some or all of our business, a similar transaction or proceeding, or steps in contemplation of such activities, some of all Personal Data may be shared or transferred, subject to standard confidentiality agreement.
f. Anonymized Data
We may disclose or use aggregated or anonymized Data for any purposes including research.
g. To Comply with Laws
We may be compelled to disclose Personal Data if we reasonably believe such disclosure is [to protect our rights, protect your safety or the safety of others] in accordance with or required by any applicable law, regulation or legal process.
Some of the forms on the Vendasta website make use of the third party Clearbit https://clearbit.com. This service is used to shorten our forms by attaching it to the email address field. When a visitor types in the email address it is sent to clearbit which searches through its sources for any relevant information on the address. The information we obtain includes: identifiers, professional or employment related information, education information, commercial information, visual information, internet activity information, user behavior data, and social media profiles. We use this information to update, expand, and analyze our records, identify new customers, and create more tailored advertising to provide services that may be of interest to you.
4. Navigational Information
Cookies are small text files sent by us to your computer or mobile device. Cookies are unique to your account or your browser. Cookies can be used to recognize you and your preferences when you visit our Websites or Services and give you a personalized experience in a faster and more secure way.
Session cookies are automatically deleted once the user closes the browser or Mobile App, whereas Persistent cookies last until you or your browser delete them, or until they expire.
You may choose to disable this cookie feature in your browser. To learn how do this, please visit http://www.aboutcookies.org/ or http://www.allaboutcookies.org/
b. Log Files, IP Addresses
As is true of most websites and technology services offered via the internet, our servers automatically collect information when you access or use our Websites or Services and record them in log files. This information may include IP address, the address of web address you have come from and you are going to, browser type and settings, your internet service provider or mobile carrier, your searches, your operating system, your location, the date and time you have accessed or used Services, information about your browser configuration and plugins, language preference and cookie data.
c. Flash Cookies and Other Third Party Tracking
Vendasta or our third party partners may use Flash cookies to remember settings, preferences and usage and volume statistical information from you to provide personalized settings, enhanced interactions and more relevant communications, and to track the performance of our advertisements.
d. Do Not Track
Currently, the Company’s Websites or Services do not respond to your web browser “do not track” signals or other mechanisms.
e. Social Media Features and Single Sign On
Our Websites may contain links to other sites. We are not responsible for the privacy practices of other sites.
5. Correct, Update, Delete Information
Access and control over most Personal Data on our Websites and Services are readily available through the profile editing tools. Users may modify, or delete any of their profile information at any time by logging into their account. Information will be updated immediately. Individuals who wish to deactivate their Services may do so. Deleted information may persist in backup copies for a reasonable period of time but will not be generally available to members of the Services.
We may correct, update, delete or otherwise modify any of the personal information that you have previously provided to us through the Company’s Websites and Services. See our GDPR and CCPA commitment for more details. (link)
6. International Transfer
By using our Services, you are consenting to have your personal data transferred to and processed in the United States/Canada.
We may transfer your Personal Data you provided to countries other than the one in which you live. The Company primarily stores your Personal Data in the United States.
We offer EU Model Clauses to meet the adequacy and security measures for our customers that operate in the EU, and other international transfers of data.
At Vendasta, we take security of data very seriously and is on the top of our priority. Our Websites and Services take appropriate precautions to protect Personal Data. Your account information is located on a secured server behind a firewall. When you enter your personal information, such as credit card number or your password, we encrypt that information using secure socket layer technology.
Although we allow you to set privacy options that limit access to your pages, we cannot guarantee that information, during transmission through the internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others. Please be aware that no security measures are perfect or impenetrable.
8. Age Limitation
9. Public Forum, Refer a Contact, Customer Testimonials
We may provide boards, blogs, or chat rooms on the Company’s Websites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We are not responsible for any personal information you provide to these forums.
You may elect to refer a friend by submitting a name and email address to us. We will send the contact a one-time email about Websites and Services and we do not store this information.
We post customer testimonials and comments on our Websites, which may contain Personal Data. We obtain prior consent before we post any information on our Websites.
10. Mobile Apps
In addition to information we collect on our Websites and Services, when you use our Mobile Apps we may also collect further information including your city locations, device model and version, device identifier (or “UDID”), OS version, and your subscription. We use mobile analytics software to better understand functionality of our apps on your mobile device.
You may set your settings to receive push notifications and other access to your phone such as camera and contracts.
Mobile Apps may transmit information to and from Devices to provide the Mobile Application services. International Transfer.
11. Changes and Notices
If we make material changes, we will provide thirty (30) days notice via email, through the Services, or through mutually agreed channels of communications.
12. Retention of Personal Data
We reserve the right to retain any Personal Data, subject to: (a) fulfilling our obligations under our Agreement with you; (b) comply with applicable laws. Without limiting the generality of the foregoing, if you have an account and wish to close your account, please visit your account settings. Upon your request, we will close your account, and delete your contact information, billing and shipping information. After you close your account, you will not be able to sign in to your account. After you close your account, please note that we may retain and use certain of your information for analytical purposes and recordkeeping integrity where permitted by law to prevent fraud, collect any fees owed, enforce our user agreements and terms and comply with legal requirements. If certain information is shared with third parties or you shared with other users, such content or information may still be available to those other users.
13. Our Commitment to General Data Privacy Regulation (“GDPR”)
We are committed to ensure the privacy and security of our customers’ data. To have a better understanding of what we are doing to support our customers in the processing of their data and to remain compliant with the provisions of GDPR, please click this link.
14. California Privacy Rights
This section applies only to California consumers/residents. The California Consumer Protection Act (“CCPA”) gives California residents certain rights over data privacy and the use of their Personal Information. As a business, we are required under CCPA to detail the categories of personal information that we collect, use, share, and the rights applicable to such consumers/residents. Click this link to understand our compliance with these requirements.