Online reputation management made simple
White-label reputation management software for your clients and multi-location brands.
We pioneered online reputation management software for agencies. Since 2007, we’ve helped 2+ million businesses manage billions of customer reviews, mentions, and online listings.
- Local Edge
- Merchant Circle
- Open Table
- Yahoo! Local
- Yellow Book
- Yellow Bot
- …and many more.
Give your clients control of the online conversation
Customers are connected like never before. Online reviews can drive traffic or stop business in its tracks. 88% of people read reviews before buying, making monitoring and managing a business’s online presence crucial to its success. Reputation Management puts you and your clients in control. Start improving businesses’ online reputations with our powerful and easy-to-use tool.
Address feedback quickly to out-rank the competition
Whether it’s one review a week or 100, a single shop or a booming enterprise, our tool makes it simple to monitor and respond to reviews.
Instant alerts help the team address feedback quickly and stay involved in the conversation. Plus, custom review response templates make it easier than ever to engage with customers.
Reputation Management is designed to help small business and multi-location brands shine online.
In a crowded competitive environment, the platform has enabled us to scale and improve our efficiencies for reputation management with an easy-to-use interface.“
Improve operations using real customer insights
Advanced Insights helps dig beneath the star rating to uncover what’s working, what’s not, and at which location.
Drill into specific keywords in reviews to understand market trends and high-priority issues across the brand or at a single location. Use positive and negative trends to inform smart, data-driven decisions and continue growing the business!
Ensure your clients shine in local search
Make sure your clients can be found by more customers. Our Listings dashboard ensures your clients can correct their business listings across dozens of sites to keep driving traffic through the door.
Reputation Management was a really great introduction to all the other different digital marketing services and stacks. It was our core getting into digital.“
Comporium Media Services
Use real reviews to convert more customers
Display real customer testimonials on your clients’ websites to convert prospective customers into buyers. When you allow the customers to do the talking, you help increase trust and sales!
Track the ‘untrackable’ online conversations
Mentions monitoring is like superhuman listening for businesses! Our tool searches every nook of the web, including blogs, news sources, and social media networks and finds every mention of the business.
Share the positive mentions online to build trust and deal with the negative offline.
Keep an eye on the competition
Leverage competitive insights to get ahead. Track search engine share of voice to determine the efficiency of clients’ marketing efforts in comparison to their competitors’.
Complementary products for Reputation Management
Send SMS and email requests to get more authentic customer reviews on the sites that matter most! New reviews will arrive in Reputation Management for you to monitor and respond to.
Leverage the power of customer reviews to increase consumer trust. With Social Marketing active, clients can share their best reviews on social media, making customers their marketing secret weapon.
Do it all with Reputation Management
- Correct and manage online listings on 35+ sites
- Monitor online reviews across 100+ sites
- Respond easily to reviews with customizable templates
- Compare the business to competitors and the industry average
Add-ons for Reputation Management
Get new reviews in Reputation Management twice as fast! The Rapid Reviews add-on provides an advantage for responding to reviews even quicker, resulting in stellar customer service.
Reviews Display Widget
Show off the clients’ best reviews on their website from all review sources in Reputation Management!
Reputation Management Software Features
|Features||Reputation Management Express||Reputation Management Pro|
|Overview page shows a summary of what is being monitored|
|Reviews: Monitor customer reviews from major and vertical-specific review sites||Facebook and Google||35+ sources|
|Insights: Discover trends in customer feedback and use powerful Data to drive business decisions.|
|Listings: Identify local business listings that are inaccurate or missing on online directories and review sites||Facebook and Google||100+ sources|
|Competition: See how the business compares to 3 chosen competitors, including online share of voice and social page comparisons|
|Mentions: See when your clients’ businesses are mentioned online, with sentiment analysis|
|Social: Monitor the business’s social activity, employees’ Twitter feeds, and view social statistics|
Grow your business with Reputation Management
Reputation Management is one of more than 100 products in the Vendasta Marketplace. According to Vendasta’s latest Churn Study, the more solutions you offer, the more likely you’ll retain local business clients; selling four products show increased retention of 80%! Create your own packages and sell products at margin.
Use Vendasta’s Snapshot Report to show your prospects and clients where their digital marketing could use your help. Are they struggling with their online reputation? Reputation Management will help them manage their presence and improve their brand value.
Vendasta Sales & Success Center uses AI to tell you when your prospects are ready to buy and gives your salespeople the tools they need to be trusted local experts. You’ll know about every handshake by viewing the live feed and The Loop, plus get a wider picture with your sales manager dashboard.
Finding it hard to juggle the work? Vendasta’s Task Manager directly integrates Reputation Management ‘to do’s’ into one place where they can be assigned and fulfilled. Still struggling to keep up? Enlist our white label marketing services professionals to fulfill on behalf of your business.
A Vendasta study shows that just by selling Reputation Management, you can increase client retention by 57%. What’s more, engaging customers in their online reputation (like responding to reviews) can increase retention by 124%. Bundle complementary products like Customer Voice and improve retention even further!
Our products come complete with go-to-market plans that allow you to be the local digital experts, all under one login for you and your client. Simplify the cloud for use on the ground and grow your business quickly with Vendasta.