State of local businesses 2021
How SMBs have adopted technology since the onset of the COVID-19 pandemic
Download your copy
A snapshot into a changing world
72% of businesses surveyed adopted new digital tools since the start of the pandemic.
33% of local businesses that did not rely on local experts before the pandemic have relied on them since.
41% of respondents with websites report launching or significantly improving their sites since the start of the pandemic.
Businesses most frequently adopted remote communication, social marketing, and online presence tools since the start of the pandemic.