How to Start an AI Agency With No Experience

Businesses nowadays are all about staying ahead of the game, and one of the best ways to do that is by using AI-powered solutions. Artificial Intelligence (AI) has opened up a slew of new opportunities for entrepreneurs who want to start their own AI agency. But what if you don't have a background in AI? No worries—here’s how to start an AI agency with no experience.

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In this guide, we'll go over the basics of selling AI services and give you a roadmap for starting your own journey in the exciting world of AI digital marketing.

What is an AI agency?

An AI agency offers tailored AI solutions to businesses, serving as a strategic partner for companies looking to leverage AI in their operations. These solutions range from performing intricate data analyses to streamlining operations through automation and crafting personalized marketing initiatives.

AI agencies can be a lifesaver for businesses that are looking for ways to make things more efficient, accurate, and competitive. They point the way to advanced tech solutions that help businesses stay ahead of the game.

How to incorporate AI into agency services

AI is cool and all, but where should you start when it comes to adding it to your roster of services? When integrating AI into your portfolio, it's important to take a well-thought-out approach. Some great ways you can start out with AI include customer segmentation optimization, predictive strategic planning, and even website chatbots. Let's get into the specifics:

Customer segmentation optimization

AI is awesome at breaking down tons of data and getting to know customers better. For instance, an AI-powered analytics tool can study how customers act, so companies can target certain groups with content that fits them perfectly. That way, your marketing is on point, making a bigger impact—and more money.

Predictive analytics for strategic planning

Using AI-powered predictive analytics helps agencies stay ahead of the curve with trend predictions. For instance, a travel agency can use AI to predict the busiest travel times and most popular destinations. With this knowledge, they can adjust their marketing strategies proactively. That means they can better offer timely and relevant promotions that lead to more bookings in the long run.

Chatbot automation for enhanced interactions

Implementing AI-powered chatbots can significantly impact the customer journey for the better. These bots provide instant responses to frequently asked questions, like “How do I book an appointment?” or “What are your hours?” This improves the visitor experience on your website and frees up your team to tackle more complicated tasks.

Personalized marketing campaigns

The great thing about artificial intelligence is that machine learning algorithms are great at identifying patterns, enabling agencies to create highly personalized AI social marketing campaigns that better resonate with their intended audience and their spending habits.

Now that we have taken a look at some ways you can incorporate AI into your offerings, let’s take a look at a few real-life examples.

Example #1: Sephora’s AI beauty guru

When faced with thousands of similar products, trying to find the right one for you can feel overwhelming. Sephora wanted to remove this blocker for customers who had a tough time navigating through their wide selection of makeup. So, they came up with an idea to make shopping easier by introducing a chatbot-driven interactive quiz.

This chatbot acted as a digital beauty consultant and provided personalized advice based on an individual’s responses. The quiz was a big hit, and Sephora expanded its chatbot-powered services to include virtual color matches, session bookings, and interactions with KikBot—an autonomous makeup expert on Facebook Messenger (Sprinklr).

(Source, Sprinklr)

Example #2: Netflix's AI-powered personalized recommendations

Ever marveled at how Netflix consistently recommends the perfect show or movie? The magic lies in AI-driven personalization. Netflix's AI notices when you binge on Jack Black films and adjusts recommendations based on your tastes. If sitcoms tickle your fancy, the algorithm cleverly serves up laughs, ignoring the mushy stuff.

Even if you love romance, Netflix might still suggest a drama like "Good Will Hunting." However, the title will most likely highlight the heartwarming scenes in their artwork over action shots or sad moments. It's precision-tailored to your taste. See the AI sorcery in action in this image captured by Sprinklr.

(Source, Sprinklr)

Services you should sell as an AI marketing agency

If you're looking to position your AI marketing agency for success, it's important to consider how you can best leverage AI's capabilities. Here are a few ideas to help you on your journey to AI marketing integration:

AI-enhanced social media management

Use AI to optimize social media strategies. Try implementing sentiment analysis tools to gauge audience reactions, schedule posts at peak engagement times, and use predictive analytics for content recommendations.

Key advantages:

  • Improved audience engagement.
  • Timely content delivery.
  • Ability to adapt strategies based on real-time insights.

Also see: How AI is revolutionizing social media marketing and management

AI-driven content creation

Elevate your content creation with AI-generated insights. Natural language processing (NLP) algorithms can analyze trending topics, consumer sentiments, and competitive landscapes to guide content strategies. AI tools can also assist in generating compelling and relevant written or visual content.

Key advantages:

  • Enhanced content relevance.
  • reduced production time.
  • Better content alignment with market trends.

What is natural language processing (NLP)?

It's about teaching computers to understand text and speech like we do. NLP uses different technologies to help computers process human language, whether it's written or spoken, figuring out what it means and capturing the speaker's emotions and intentions.

AI-targeted advertising

AI transforms advertising by enabling hyper-personalization. You can utilize these machine learning algorithms to better understand consumer behavior, ensuring that ads are precisely targeted to the right audience. This also has the added benefit of helping you stay on budget and maximize your advertising ROI.

Key advantages:

  • Increased conversion rates.
  • Better optimized ad spend.
  • More personalized advertising campaigns.

AI-powered analytics and reporting

By bringing in AI algorithms, you can stop wasting time crunching numbers in massive datasets and focus on unveiling important insights. This means that, as an agency, you can better dish out detailed reports, helping your clients make smarter choices backed up by solid info.

Key advantages:

  • Enhanced data accuracy.
  • Quicker decision-making.
  • Actionable insights for strategy refinement.

Chatbot integration for customer engagement

AI-driven chatbots streamline customer interactions. Implement chatbots for websites, social media, or customer support channels to provide instant, humanized AI content, personalized recommendations, and efficient query resolutions.

Key advantages:

  • Improved customer satisfaction.
  • 24/7 availability.
  • Better resource optimization for the client's customer support team.

Pro tip: go white-label

By adding white-label AI software to your digital solutions, you can give your clients an advantage by using the latest technology. This will also show that your agency is prepared for the future.

How to start your AI digital marketing agency

Starting your own AI digital marketing agency is very feasible, even with no prior experience— however, it does require careful planning to get everything set up just right. Here's a step-by-step guide to help you navigate the process:

Step 1: Acquire essential AI skills

Begin by gaining foundational knowledge in AI. Explore online courses, workshops, and certifications focused on AI applications in marketing. Platforms like Coursera, edX, or other industry-specific programs offer valuable resources to build your expertise, and the best part is that you can take them at your own pace.

Step 2: Understand AI applications in marketing

Now is the time to get to know how AI fits into marketing. Think customer segmentation, predictive analytics, crafting personalized content, and even chatbot automation. Knowing these concepts will shape your agency's services, helping you offer the best services around.

Step 3: Create a comprehensive business plan

Develop a detailed business plan outlining your agency's vision, mission, target market, and unique value proposition. Other things you should touch on in your business plan include: clearly defining your services, pricing strategy, and revenue models.

If there is one place you should NOT skimp when first starting an AI agency, it’s your business plan. A well-thought-out business plan serves as a handy guide for your agency's growth, helping you navigate the ups and downs that come with starting a business. Here is a helpful guide and template from BDC to help you plot your AI agency’s course toward success.

Step 4: Build a competent team

It’s time to gather your team. It should include a diverse mix of marketing experts familiar with AI. If the tech side feels like uncharted waters to you, bring on board AI specialists to complement your marketing expertise.

All that said, teamwork makes the dream work, especially when diving into AI-driven strategies. With this combo, you're all set for a well-rounded debut that'll be sure to make waves.

Step 5: Select the right tools and technologies

Invest in AI tools and technologies that align with your agency's services. Whether it's AI-driven analytics platforms, chatbot development tools, or content creation solutions, having the right technology stack is the ticket to smoother service delivery.

Step 6: Establish strategic partnerships

Forge partnerships with AI technology providers, industry experts, and other agencies. Collaborating with specialists can enhance your agency's capabilities and open doors to new opportunities.

Step 7: Create a strong online presence

Don’t have a strong online presence? Not a good look.

If you want to attract clients, you need to show them that you know what you’re doing. Develop a professional website that highlights your agency's AI capabilities and showcases compelling success stories. Utilize social media platforms to share insights and industry trends and engage with your audience.

Step 8: Offer pilot programs and free consultations

People are naturally weary, and sometimes the most organic way to close a sale is by letting them test drive your services first. For your client, the most important things they are focused on are:

  • Solving the most immediate problems.
  • Getting the most value.

This is why pilots or free consultations can be an attractive strategy to showcase your AI services. This not only builds credibility but also provides tangible results that can be leveraged in your marketing efforts later on.

Step 9: Stay updated on industry trends

If you think the digital marketing industry is changing quickly, you should see the world of AI. From photo-realistic AI images to automated ads and content suggestions, AI and its capabilities are expanding rapidly, with new innovations coming out every single day.

That’s why it is so important to stay abreast of the latest AI developments in marketing. Great ways to do so include attending conferences, webinars, and industry events to stay informed about emerging technologies and best practices.

Step 10: Deliver exceptional client experiences

Elevate your game by focusing on delivering top-notch experiences. See a gap or opportunity? Harness the power of AI analytics to ably measure and fine-tune your strategies. This not only guarantees continuous improvement but also positions your clients for even better success.

Last—but certainly not least—be highly responsive to questions, open to feedback, and always try your darnedest to go the extra mile. By doing so, your clients will not just be satisfied—they'll be your strongest advocates.


Starting an AI digital marketing agency with no experience may seem daunting, but with a strategic approach, continuous learning, and a commitment to innovation, you can carve a successful niche for yourself in this dynamic industry. Remember, each step forward is a step toward establishing your agency as a leading force in AI-powered marketing solutions.

About the Author

Mary-Margaret Bennett is a Content Marketing Specialist at Vendasta, with a versatile background spanning business development, IT project management, and work as a writer and graphic designer across various industries. Outside of her professional endeavors, she enjoys birdwatching and crafting work for local art exhibitions.

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