Turn customer experiences into stars.
A powerful listening tool for local businesses
Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. Your clients know that it’s important to capture their customer’s feedback, but they need your help.
With Customer Voice, your clients have the power to gather customer feedback and experiences to boost online star power and drive more business. Win the trust and loyalty of new customers, collect their valuable feedback and show up where they are looking.
Deliver a powerful customer feedback tool that will have your clients seeing stars!
Turn customer experiences into stars
Use happy customers to win new customers
Leverage the voice of brand champions to improve your clients’ online word-of-mouth. Invite existing customers to share their feedback and experiences online so new customers know your clients can be trusted.
Collect feedback to better your clients’ business
Ensure customers are getting what they want and expect. Invite them to share their experiences so your clients can put their valuable feedback to work.
Build a targeted presence across popular review sites
Make sure your clients’ reviews show up where their customers spend the most time. Focus on collecting feedback on the customer review sites that impact their business.
Help businesses shine in local search
Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help your clients show up in search so new customers can find them.
Reach customers wherever they are
Customer Voice gives your clients the flexibility to request reviews on the medium that works best for their customers—either text message or email.
Customer Voice features
|SMS Request||Invite customers to leave feedback via text message|
|Email Request||Invite customers to leave feedback via email|
|Request Metrics||See how many requests have been sent, click through rates, Request status, etc.|
|Customizable Email Templates||Choose from a list of set email templates or customize our templates to match your branding|
|Customizable Review Widget||Customize and display the Review Widget on any website to conveniently ask for feedback from customers|
Collecting reviews for a business can bring real-world customers
ABC Window Cleaning went from just a couple reviews in three years, to over twenty 5-star reviews in two months. Their increased review count and accurate business listings led to an increase in new customers:
Available for resale on the Vendasta Platform
A complete "agency-in-a-box", Vendasta's white-label platform is the best way to provide marketing solutions to local businesses. Become a partner today.
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