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Zendesk integration

Zendesk is a customer service software platform that helps businesses manage and track customer inquiries and support tickets.

Integrating Vendasta with Zendesk enables partners to:

• Provide seamless customer support and ticket management
• Sync customer data and information between Vendasta and Zendesk
• Streamline communication and collaboration between sales and support teams
• And more!

Compatibility

• Vendasta plan with access to Automations
• Zendesk account with API access

Setup process

1. Set up a Vendasta automation that triggers when an appropriate event happens
2. Send identifying information and additional data fields through a Vendasta automation webhook
3. Receive data in Zendesk using API or third-party integration service

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