Ultimate Guide to Online Reviews

Nearly 90% of consumers use reviews to make buying decisions–businesses need to be part of the conversation.

What people see online, matters: 74% of customers trust online reviews as much as personal recommendations—this is a huge shift in thinking that has become more prominent year over year. This, of course, translates to dollars, as customers put their money where their trust is.

What’s inside?

  • Why online reviews are important
  • How to respond to positive and negative reviews
  • How to get more reviews
  • Effects of reviews on listings and SEO
  • Yelp specific review info
  • Top review sites
  • Stats, tools and resources

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