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Reputation AI
Reputation management software that asks, then replies
You didn’t start your business to spend nights replying to reviews. Vendasta Reputation AI is reputation management software that asks for a review the moment a job or appointment wraps, then writes a reply to every review in your voice.
Try Vendasta for free. No credit card required.
Average reviews per store for a dance studio franchise
Five-star reviews in 30 days for an auction company
Average review response time across 43 dealership locations
Local businesses served by Vendasta
Meet your AI Reputation Specialist
Out of the box, your AI Reputation Specialist helps you:
- Reply to every Google and Facebook review
- Ask each happy customer for a review
- Spot a bad review the moment it lands
Review generation that asks at the right moment
Once a job is done, like a paid invoice or a closed appointment in QuickBooks, Jobber, Housecall Pro, or PetExec, Reputation AI texts the customer a one-tap link to your Google profile. The ask lands while the visit is fresh, not in a blind blast.
Review management software that drafts or posts replies
Reputation AI drafts a reply to every review in your brand voice, so no review sits unanswered. You read each drafted reply and tap approve, or your AI Reputation Specialist posts replies to your Google and Facebook reviews for you.
Review monitoring that warns you before a customer does
Every new review from Google, Facebook, and 40+ other sources lands in one feed the moment it posts. Your AI Reputation Specialist reads each one, so you hear about a bad review from your inbox and not from a customer.
Customer feedback surveys that catch problems early
A short survey after each visit tells you how customers feel before they post anything public. If someone is unhappy, you hear about it first and can make it right. That keeps small problems from turning into one-star reviews on Google and Facebook.
Brand monitoring that shows which location is slipping
Running two or three locations? See every location’s reviews and star rating side by side on one login, so you know which team needs a nudge. Fix it early, before one rough month at a single location drags down the rest of your brand.
The AI Reputation Specialist helps us stay on top of reviews across all of our locations without spending hours responding manually.
One login for reviews, texts, and replies
Most owners juggle a review app, a texting app, and a spreadsheet. Reputation AI is reputation management software that handles all of it, backed by the whole AI Workforce and part of Vendasta’s all-in-one small business software. It also powers five-star reputation and get found locally.
Works with the tools you already use
Already run your jobs or appointments in Jobber, Housecall Pro, or PetExec? When one closes, Reputation AI sends the review request for you.
Learn how to handle online reviews
What is reputation management?
How to respond to negative reviews
How to spot fake Google reviews
Reputation management software questions, answered
What is reputation management software?
Reputation management software collects your online reviews from Google, Facebook, and other sites into one place, helps you reply to each one, and asks happy customers for new reviews. Vendasta Reputation AI adds an AI Reputation Specialist that drafts or posts replies for you, so no review goes unanswered and your star rating keeps growing.
What is review management?
Review management is the process of monitoring online reviews, responding to positive and negative feedback, and managing customer interactions across review sites. Vendasta Reputation AI helps streamline review management by drafting replies for your approval. With Premium, it can automatically publish replies to Google and Facebook reviews.
Can I approve review replies before they post?
Yes. Vendasta Reputation AI drafts review replies in your brand’s voice for you to review and approve before they’re published. You can customize approval requirements by star rating and review source, helping your team maintain control over online review responses.
How much does Reputation AI cost?
Vendasta Reputation AI is included in eligible Vendasta plans. Visit our Vendasta pricing page to compare plans and find the right option for your business.
Does Reputation AI work with Google Business Profile?
Run an agency or a franchise?
Offer Reputation AI to the businesses you serve, under your own brand. Wholesale pricing and the Margin Engine help you grow recurring revenue without adding headcount.
Get more customers. And keep them.
Let your AI Reputation Specialist ask for the next review. Try Vendasta Reputation AI free, or book a 30-minute demo.