Connect with customers online
Live Chat makes businesses easily accessible to their customers by offering a simple way to connect and start a chat through their website. 77% of consumers believe Live Chat improves a business’s reputation. Why not generate leads for your clients with one of the most intuitive communications platforms possible?
Benefits to businesses
- Proactive chat: Allow businesses to prompt a chat with a customer after they’ve spend a specific (and pre-determined) amount of time on the site.
- Collect contact information: Live Chat collects names and emails before a chat even begins, so customers and their conversation histories are always saved.
- Leverage data history: Individually stored interactions within customer profiles means employees can learn (or be taught) how to effectively communicate.