What does it do?
Here are the main ways to use this integration:
- Sync customer data: When the “Promise/Vehicle Out” date/time field on the “Repair Plan” tab is populated and the “Complete” box in CCC ONE, the associated customer data will be automatically synced to the platform, allowing you to seamlessly communicate with your customers.
- Automate review requests: Automatically request reviews from customers when the “Promise/Vehicle Out” date/time field on the “Repair Plan” tab is populated and the “Complete” box is checked in CCC ONE. This automated process encourages feedback and helps build a strong online reputation.
- Seamless Customer Communication: Use the platform to communicate with your customers effortlessly. Notify them of updates, send email campaigns, and easily follow up on inquiries, all from within the platform.
How does it work?
To set up your connection with CCC ONE, click on the “Add connection” button and follow the instructions. You can disconnect at any time. [Will Require Help Article]
Requirements
- A CCC One account
Works With
- Customers: Contacts
