Are you passionate about the importance of online presence and exceptional customer service? Do you live and breathe social media? Then Vendasta’s Digital Agency may be the place for you! As a part of our ever-growing Digital Agency team, you’re an account manager, a customer service rep, a digital content creator, and much more; all in a day’s work!
Skills and Qualifications:
- Solid knowledge of social media (Twitter, Facebook, Google Plus, etc.)
- Superior communication (both written and oral), time management skills, and an eye for detail
- Ability and willingness to switch gears at a moment’s notice
- Customer service experience (ideally in a technical environment)
- Ability to work independently within a strong team environment
- Bachelor’s degree and/or equivalent experience
- Work as a team with partners and their local business clients from all over North America
- Complete tasks within the Vendasta Concierge platform including updating business listings, managing reviews, and monitoring mentions
- Provide exceptional customer service for our partners, and their local business clients via phone and email communication
- Set up and maintain mobile sites and social media accounts
- Create quality, online content while adhering to customer instructions
- Ongoing product testing and communication with the development team on product features and new ideas
Vendasta’s platform empowers agencies and media companies to grow their sales of marketing solutions for small and medium-size businesses. Our system identifies hot leads who are interested in the products you offer and allows you to provide scalable tools at the right price and service model when businesses are ready-to-buy.