Build custom AI Employees for the work that keeps your business running
With your processes and tools as their playbook, the AI agents you create using Vendasta can support staff, serve customers, and take on everyday work across your local business.
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Build the custom AI Employees you want to hire
Whether you need help delivering quotes, answering questions, or just organizing everyday coordination, you can create AI Employees
tailored to the real work that your business runs on. Explore what’s possible when you build your own AI Employees
Build your own
Sales Enablement Assistant
Sales Enablement Assistant
- Reduce internal back-and-forth by answering questions
- Give instant, accurate answers about products, pricing, and processes
- Help staff prepare quotes, proposals, and responses
- Act as a single source truth using your documents, SOPs, and playbooks
Build your own
Customer Payment Coordinator
Customer Payment Coordinator
- Prevent revenue loss by ensuring no payment slips through the cracks
- Send timely, personalized follow-ups based on how you collect money
- Retry payments when the time is right for you and your customers
Build your own
Job Estimator
Job Estimator
- Generate accurate quotes using your real pricing and service tiers
- Answer “what’s our price?” for whatever a customer asks
- Help staff produce consistent estimates without using spreadsheets
- Apply upsells, warranties, and business rules automatically
Build your own
Project Manager
Project Manager
- Pull and consolidate real-time status updates across your systems
- Proactively update customers on what they care about
- Send messages where your team and your customers are looking
- Organize tasks and timelines based on your workflows
Build your own
Custom AI Employee
Custom AI Employee
- Create AI Employees tailored to the exact work your business runs on
- Easily train with your own documents, workflows, and rules for accurate and consistent results
- Deploy across web chat, internal chat, and workflows with the same AI
Build specialized AI Employees in minutes
Hire new AI Employees in minutes using a simple framework of shared tools, knowledge, and capabilities. Each Employee is quick to create, easy to train, and ready to take on a real role in your business without starting from scratch every time. Simple, no-code setup means teams can create and configure AI agents without technical expertise—and staff new AI jobs as the business grows.
Connect your tools and empower AI Employees to do real work
Custom capabilities let you connect your AI workforce to external systems via API, so they can take real actions and not just chat. Check inventory levels, pull order status, schedule appointments in your calendar, or update records in your CRM. You define what your AI agent should do and which system to connect to and your AI Employee handles the rest.
Bring Custom AI Employees to every corner of your business
Custom AI Employees can be put to work across your web chat, internal chat, and automations. Because they share the same knowledge and rules, they provide consistent, reliable help to customers and staff. Train your AI agents once, then deploy them anywhere your business needs support without rebuilding tools or re-entering context.
How custom AI employees transform real businesses
“Our Custom AI Employee, Banks, has changed how we sell. What used to take hours now takes minutes. I can finish six proposals at the end of my day and know they’re accurate and consistent every time.”
Nick Prentice
VP of Growth and Development, Blue River Digital
FAQs
What are Custom AI Employees?
Custom AI Employees are AI agents you build inside Vendasta to perform real work across your business. They use your documents, workflows, and connected systems to give accurate answers, automate tasks, and execute actions. You can train them once and deploy across web chat, internal chat, or automated workflows.
How do Custom AI Employees work?
Custom AI Employees operate using a shared framework of knowledge, rules, and capabilities. After training them on your processes and connecting your tools, they can answer questions, take actions, and run workflows. Vendasta’s platform ensures every AI Employee follows your systems and business logic consistently across all channels.
Do I need technical skills to create a Custom AI Employee?
No. Vendasta’s no-code AI workforce platform lets anyone create and configure AI Employees in minutes. Upload existing documents, define rules, and assign capabilities. The platform handles the AI complexity so teams can deploy specialized AI agents without engineering support.
What can Custom AI Employees be used for?
Businesses use Custom AI Employees for quoting, project updates, internal knowledge support, payment follow-ups, customer communication, and other high-volume tasks. Because each AI Employee is tailored to a specific role, they deliver reliable, repeatable work that matches your actual processes and internal systems.
How are Custom AI Employees different from ChatGPT or generic AI agents?
Generic AI tools don’t know your business or connect to your systems. Custom AI Employees learn from your documents and integrate with your CRM, scheduling, or billing tools, allowing them to take real actions—not just chat. Every answer follows your rules, pricing, and workflows.
Can Custom AI Employees connect to my business systems?
Yes. With Custom Capabilities, you can connect AI Employees to external systems through APIs. They can pull inventory, create CRM records, schedule appointments, or check order status. Vendasta lets you define exactly what actions the AI Employee can take and where.
Where can I deploy Custom AI Employees?
You can deploy Custom AI Employees across your website chat, internal chat within Vendasta, and automated workflows. Because they share the same training and rules, employees and customers receive consistent answers everywhere. You train them once, then deploy wherever your business needs help.
How do I train a Custom AI Employee?
Upload your documents, such as SOPs, pricing sheets, catalogs, and playbooks, and the AI Employee uses them as its knowledge base. Add rules and role-specific instructions to guide behavior. Vendasta ensures the AI Employee always references your latest information for accurate, trustworthy results.
Are Custom AI Employees useful for agencies and SMBs?
Yes. Agencies can build Custom AI Employees for quoting, client updates, support, and internal enablement, then resell tailored AI agents to SMB clients. SMBs use them to reduce manual work, improve customer response time, and automate routine operations using the systems they already rely on.
How much do Custom AI Employees cost?
You can create Custom AI Employees for local businesses with any paid Vendasta AI SKU. Additional capabilities like lead capture, appointment booking, or review response are unlocked through corresponding products such as Conversations AI or Reputation Management Premium.
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Principal
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CEO in the US
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