About
An AI Certified Partner Spotlight with Social Ordeals
Juna 10th 12 PM ET
Most agencies grow by adding people. Social Ordeals decided to grow by building a different kind of team.
Simon Papadopoulos, COO & Head Of Strategic Partnerships at Social Ordeals, joins the Vendasta team to share how his agency transitioned account managers from doing fulfillment work to managing an AI workforce. The result: each account manager now runs 40 to 90 accounts, without sacrificing client quality or burning out their team.
In this session, Simon walks through the actual playbook: which AI tools they deployed, how they structured the account manager role around orchestration, and the real client wins that made the shift worth it.
What you’ll learn:
Restructure the account manager role: See how Social Ordeals shifted their team from doing fulfillment tasks to directing an AI workforce that runs 24/7.
Capture leads after hours: Learn how to deploy the AI chatbot as a lead net that works while your team is offline, with a real $47K/month client result.
Build AI into your base package: Add automation to managed services without renegotiating contracts or lowering the value clients see from your team.
Save accounts in real time: Watch how Social Ordeals used AI during a cancellation call to turn a $1K/month client into a $6K/month upgrade on the spot.
Why attend?
Scale accounts, not headcount
Walk away with a model that lets each account manager handle 2x to 5x more accounts by directing AI instead of doing manual tasks.
Lower your churn rate
Get a real-time client save technique that turns cancellation conversations into upgrade opportunities.
Open a new revenue line
Layer AI services onto your existing book of business without starting new sales cycles from scratch.
Presenters
Simon Papadopoulos
COO & Head Of Strategic Partnerships,
Social Ordeals
Derek Dittmer
Account Manager,
Vendasta
Connect with a Vendasta AI Certified Partner
Ready to bring this level of automation to your agency? Howell Studios is part of an elite group of Vendasta AI Certified Partners who specialize in end-to-end AI implementations. These experts help agencies and SMBs skip the trial and error to stand up an AI workforce in weeks, not quarters