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What Does VendAsta Do?

what does Reputation Intelligence doWhat Reputation Intelligence Can Do

At VendAsta, we’re focused on building a platform that helps small and medium businesses do three main things: monitor, manage, and build their online reputations. Available through a white labelled Business Center or via APIs, our tools offer comprehensive online presence solutions that satisfy – and exceed – local business's goals.

Our partners are some of the largest media companies in North America. Currently, we serve 250 media institutions operating over 1,800 media properties (including Dow Jones, Hearst Corporation, Web.com, The McClatchy Company, and Gannett, just to name a few), which together represent 8,550+ salespeople. But at the end of the day, we’re here for the little guys. The local car dealerships, the hidden pizza joints, the average plumber, and anyone else who needs a hand building their online audience and strengthening their brand.

Mission, Vision, and Values:

VendAsta’s mission is to provide essential software tools for businesses to manage their brand and transform customers into raving fans. Our key goal is to be the number one provider of essential brand management products, and we aim to achieve that vision by relying on our four core values: Drive, Innovation, Respect, and Agility.

Mission Vision Values

Our Competitive Advantage Is Threefold

Experience
Experience: Having been around since the start of reputation management, our leadership team and developers are veterans in this emerging industry.
Affordability
Affordability: Our tiered pricing schedules encourage large scaling at a fraction of what our competitors cost.
Unparalleled Support
Unparalleled support: personalized training, ready-to-use sales materials, and access to our frequently updated support center are always available.

The VendAsta Origin Story

It's January, 2008. Seven software executives are drinking hot chocolate in Brendan King's living room in suburban Saskatoon. They've been working together for the better part of a decade. Some of them have known each other even longer than that.

Right now, they're unemployed.

  • How they got here (2000 - 2007)

    In the early 2000s these seven guys came together as the executive team at Point2 Technologies. Together they built, supported, and maintained Caterpillar's global used equipment trading system, CatUsed.com.

    In 2001, they noticed that heavy equipment had a lot in common with real estate. Both industries were fragmented. Both involved complex transactions requiring the assistance of sales professionals. Both involved the sales of large, expensive assets which, if marketed online, required detailed descriptions and rich media.

    The following year, they launched Point2 Agent, a real estate marketing platform that allowed agents to create, edit, and maintain a professional web presence. This platform captured, profiled, and incubated online leads, and even helped generate print marketing material.

    In 2006, they created the Point2 National Listing Service to syndicate listings to major real estate search sites including Google Base, the New York Times, Classified Ventures, and fast-growing startups Oodle, Trulia, and Zillow. By 2007, Point2 NLS was used by 165,000 real estate agents in 84 countries.

    In late 2007, for reasons we won't get into here, all seven executives simultaneously quit their positions at Point2.

  • The original plan (2008 - 2009)

    Now, in Brendan's living room, these seven out-of-work guys are dreaming up a plan to revolutionize the home services industry. The plan involves connecting home service providers to their customers through social media. Recklessly gesticulating with a cocoa-filled cup, someone shouts out an inspired name for this plan: MyFrontSteps.

    Over the following months, they shop their business plan around and drum up $3 million of venture funding. Soon their modest Saskatoon headquarters fills up with bright young software engineers. Half of them work on MyFrontSteps and its sister application, a reputation management platform called StepRep. The rest concentrate on more immediately profitable consulting projects in the industrial sector.

    Thanks to this consulting work, the new company is able to turn a profit in its first year of existence.

    Meanwhile, it's becoming apparent that the reputation management solution they've developed is just as useful to small and medium businesses outside the home services vertical. In 2009 the MyFrontSteps brand is honourably retired and the company embarks on a new plan.

  • Plan B (2009 - the present)

    Rather than attempting to sell reputation management directly to small and medium businesses, the new plan is to partner with companies that already have a strong salesforce and established relationship with SMBs, such as newspapers, broadcasters, yellow page publishers, web hosting providers, and interactive agencies.

    Under the new plan, StepRep evolves into a white label Reputation Management platform for SMBs, which by 2011 is being sold by over 3000 salespeople at over 250 media organizations across North America.

    Meanwhile, elaborating on the reputation theme, the team develops new products to help businesses connect with their customers.

    Released in summer 2011, National Brand Reports is an innovative solution for businesses with multiple locations, the first and only reputation tool that lets companies break out their results by location so they can see where they're getting it right and where they're getting it wrong.

    Summer 2011 also sees the introduction of a Mobile Site Platform. A foolproof way to deploy attractive, easy-to-navigate, mobile-friendly websites, this product is aimed at all the SMBs whose websites are inhospitable to mobile visitors, or who lack a web presence altogether.

    Just now, VendAsta employs 45 people, most of them software engineers, mostly located in Saskatoon. Every December, Brendan invites us all over to his place for a Christmas party. Hot chocolate is served.