Onboarding & Services

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Types of Services & Add-ons

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Onboarding

Whether you’re a small boutique agency, or a large multimillion-dollar enterprise, our teams are dedicated to helping you find value in Vendasta. Explore

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White-Label Marketing Services

You sell, we deliver. Get access to our white-label team of strategists, able to onboard new clients and provide your agency with the horsepower to scale fulfillment – all under your brand. Learn More

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Professional Services

Work one-on-one with experts from Vendasta’s Partner Development and Technical teams on product strategy and custom integration, via conference calls or in-market. Explore

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Add-ons

Have our teams supplement your agency’s sales & marketing efforts. Includes a custom website creation with store setup, build, and branding. Get in touch

Onboarding

New to Vendasta? Our Success On-Demand and Partner Development teams are ready to help your company achieve your goals.

Basic Onboarding

Basic Onboarding is designed for partners who are new to Vendasta’s white-label platform and resellable products & services on the Basic subscription tier. Alongside our always-growing library of online resources, Vendasta’s Success On-Demand team will help steer you in the right direction based on your top priorities.

What’s Included

Orientation Call (required): Immediately after becoming a Vendasta partner, you’ll be introduced to Success On-Demand, which will help you learn what to expect with your partnership.

    • Review Success on-Demand and expectations
    • Review your Priorities
    • Dig into priorities to smartly assess which sessions and collateral will assist you in the most efficient manner
    • Suggestions of three (3) different training sessions.

 

Price: $600

Location: Remote

Hours: 9am-8pm EST Mon-Fri

Legal Description

Meet the team

We’re ready to immediately help you with your success & support needs. Available 9 a.m. to 8 p.m. ET weekdays, and 2 p.m. to 7 p.m. ET on weekends.

Kayla Zieske

Success Team Lead

Sarah Shell

Key Account Manager

Dallas Bobryk

Support Technician

Erin Bowman

Support Team Lead

Taylor Bolin

Partner Success Manager

Brayden Fehr

Support Technician

Leon Simpson

Support Technician

Dylan Erikson

Partner Success Manager

Naresh LaBar

Key Account Manager

Dumiso Mpofu

Key Account Manager

Professional Onboarding

Professional Onboarding is designed for partners who are new to Vendasta’s white-label platform and resellable products & services on the Professional subscription tier. Alongside our ever-growing library of online resources and our always available Success On-Demand team, for the first 90 days from the start of your subscription, Vendasta’s Partner Development team will help steer you in the right direction based on your top priorities.

What’s Included

Orientation Call (required): Immediately after becoming a Vendasta partner, you’ll be introduced to Success On-Demand, which will help you learn what to expect with your partnership.

    • Review Success on-Demand and expectations
    • Review your Priorities
    • Dig into priorities to smartly assess which sessions and collateral will assist you in the most efficient manner
    • Suggestions of different training sessions or resources.

Advice on go-to market, product, and pricing strategies from our Partner Development Team, for the first 90 days from the start of your subscription.

Price: $3,000

Location: Remote 

Hours: 9am-8pm EST Mon-Fri

Legal Description 

Enterprise Onboarding

For many large enterprise partners, we know that onboarding should not be done conventionally. It’s not only about teaching your team how to use the Vendasta platform. Onboarding is a process of affirming your purchase and partnership, and integrating your team at a pace that builds value and ensures long-term success.

What’s Included

With the help of your Partner Development Manager, for the first 90 days from the start of your subscription, you’ll receive:

  • Assistance with the setup of your Vendasta Enterprise platform. This includes branding, markets, custom URLs, team roles and permissions.
  • Assistance with Marketplace setup and the build of your public store.
  • Advice on go-to market, product, and pricing strategies.
  • Guidance on customizing and managing email campaigns.

You will also receive ongoing access to resources including:

 

  • Vendasta’s Success On-Demand team
  • Resource Center
  • Content Library

Price: $5,000

Location: Remote

Hours: 9am-8pm EST Mon-Fri

Legal Description 

Onsite Onboarding Add-on

Our team of local experts will expedite your go-to market strategy in a 2-day training session. This optional add-on is designed for partners on the Enterprise subscription tier.

What’s Included

Agenda Items:

    • Platform
    • Products & Packages
    • Marketing Automation
    • Operations & Fulfillment Workflow
    • Role Play
    • Live Practice
    • In-Field Sales Calls

Price: $10,000

Location: Remote 

Professional Services

When you win, we win. When there is a major sales opportunity in your pipeline and you want to develop a custom strategy with our assistance, our Professional Services allow you to work with our world-class Partner Development team.

Available Professional Services

Partner Strategy Consultation

Our industry leading, ‘feet on the street’ digital sales experts will provide curated session(s) that are integrated with what you’re selling and who you’re selling to. Success-focused sessions to pitch the packages you’re selling and use the tools in your toolkit.

What’s included

Monthly or one time sessions with a Partner Development Manager for guidance on your go-to-market and sales strategy. Topics range in variety to fit your needs and can include:

  • Local marketing and current changes
  • Customer journey training
  • Conducting a needs based conversation using data
  • Strategic recommendations
  • Showing success & ROI with reporting

Price: $150 per session

Subscription: Basic, Pro, or Enterprise

Location: Remote or In-Market (additional charges apply)

Already a partner? Contact us to purchase your next Partner Strategy Consultation session.

Technical Consultation

Thinking of a technical integration with Vendasta? Using your developers alone is an option, but you could run up against ‘set in stone’ roadmaps, developers unfamiliar with the Vendasta tech stack, or even changes that need to be done on the Vendasta end to make a vision possible. Utilizing Technical Consultation services is like having Vendasta senior engineering staff working for you. You’ll benefit from drastically reduced development time, Vendasta-side changes end to achieve your vision, and the development experience our senior staff bring to any project.

What’s included

  • API consultation
  • CRM integrations
  • SSO integrations
  • Custom SDK development
  • Prioritized feature development
  • Prioritized listing sources integration
  • Prioritized API development

Price: Varies by scope of project. Contact us to schedule a consultation call.

Subscription: Basic, Pro, or Enterprise

Location: Remote or In-Market (additional charges apply)

Already a partner? Contact us to purchase a Technical Consultation session.

Save time and sell faster with ready-made marketing collateral

Boost sales with our expanding library of white-label marketing materials.

  • Gain access to our repository of ready-to-go marketing collateral and technical documentation
  • Download white-label videos and customize them with your own brand
  • Access all of our original artwork and design assets

View the Vendasta Content Library

Vendasta Content Library
Vendasta Webinars

Get the confidence to sell digital with weekly webinars

Sign-up for our weekly webinars to get the latest tips about selling digital solutions.

  • Hear about successful sales strategies from our partners and sales experts
  • Get suggestions on how to position your products to maximize your revenue
  • Ask questions and chat with experts about specific challenges facing your agency

Join us in an upcoming webinar

A real person is only an email or phone call away

Our Success On-Demand team is dedicated to making this the best B2B partnership you’ve ever had. Contact us during business hours or submit a ticket to our support system if questions or issues arise.

Request a demo

Our sales team will reach out to connect with you at your earliest convenience.

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Vendasta makes it easy to scale your agency

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