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Website Chatbot

Website Chatbot

Lead capture chatbot optimized for websites

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What you get with Customer Service Chatbots

Your Brand, Our Technology 100% white label lead capture chatbots complete with our branded business text messaging app, local phone number, unlimited users, unlimited contacts, and enhanced customer data. The Starter Plan includes 500 text messages and 100 voice minutes per month.

Customized for Your Business We’ll customize one of our industry specific Lead Capture Chatbot templates based on your business website, call to action and business goals. The Lead Capture Chatbot is fully integrated with our business text messaging app so there is no coding, setup or development required. Simply install one line of code to activate your custom lead capture chatbot on your website.

Messaging, Not Forms With a Lead Capture Chatbot on your website, any conversation can be a conversion. Instead of traditional marketing and sales platforms that rely on forms and email follow-ups, our technology leverages messaging to build trust with visitors, gather contact information and deliver your business qualified leads in real-time, like a virtual assistant for your website.

Appointment Booking Allow prospects to book appointments with you in real time. Sync the Lead Capture Chatbot with your Office 365 Calendar, Google Calendar or iCalendar to schedule calls and sales meeting in real time with new customers based on your personal calendar.

Intelligent Lead Routing Your Lead Capture Chatbot automatically gathers contact information, integrates with your CRM and routes new leads to your team so they can have personalized two-way text message and phone conversations using the white label messaging app and your dedicated local phone number.

Enhanced Customer Data You can create better experiences for your customers and leads when you have more information about them. But when all you have is an email address, manually searching through LinkedIn and online databases can be exhausting. All you need is a lead’s mobile phone number to get enhanced customer data like their name, age, gender, address, email address, occupation, household income, social profile—among other useful information!

Website Chatbots Ready-to-Sell Packages

SiteGlue AI Starter

SiteGlue AI Starter

SmartChat combines the power of artificial intelligence and live chat to instantly engage visitors, answer common questions, book appointments and route new leads to your phone, email and CRM.

We blend the power of artificial intelligence with human intelligence to maximize the effectiveness of live chat for sales success. Your A.I. driven virtual sales assistant will qualify leads, gather contact information and route hot leads to your phone, email and CRM 24 hours a day, 7 days a week. We'll notify you when users need help from a human so you only jump into conversations that matter.

Key Selling Points for SiteGlue AI Starter

  • Conversion Rate Optimization: On average, 96% of website visitors leave without taking action. SiteGlue Chatbots engage visitors, reduces bounce and route hot leads to your email, phone and CRM automatically.
  • Pre-Built Chat Agents: Leverage our pre-built, industry specific chat agents to launch AI Powered Live Chat on your website without custom programming or development. We have developed proven lead capture AI agents for Dentists, Digital Agencies, Physical Therapists, Lawyers, Accountants, Podiatrists, Home Services, Contractors and Health Clubs. If your industry is not listed, email support@getsiteglue.com for details on our custom chatbot development services.
  • Instant Lead Notifications: Your SiteGlue chatbots are engaging new customers on your website, 24 hours a day, 7 days a week. We’ll send your team email notification with hot lead contact information, chatbot conversation transcript, real time chatbot analytics and a link to instantly follow up with new leads by phone, text message and email using the SiteGlue Dashboard.
  • Bot-To-Human Handoff: The website chatbot widget continuously monitors the status (Online/Offline) of your chatbot conversation and makes it easy for you STOP the chatbot and start a LIVE CHAT conversation with visitors on your website. At anytime in the chatbot conversation, a visitor can ask for help from an operator or live person and SiteGlue instantly sends you an email notification as well as a desktop notification so you can have a LIVE CHAT conversation with potential new leads on your website.
  • Results You Can Measure: The SiteGlue Dashboard continuously monitors chatbot activity and conversations in real time. Log into the dashboard to get a weekly, monthly and year to date summary of chatbot messages, chatbot conversations, new leads and chatbot conversation rate.
  • Custom Chat Widget: Customize the chatbot widget with your business branding and call to action in the SiteGlue Dashboard. Install one line of code to add the chatbot widget to your website or landing page to instantly engage visitors and leverage conversation to boost conversions.
  • Contact Management: In the SiteGlue Dashboard you can view and manage leads generated by your website chatbot. SiteGlue makes it easy for your to follow up with new leads by phone (browser based calling), text messaging (Business Text Messaging) and email to close more deals and increase revenue.

Addons

Custom AI Development

Custom AI Development

Custom SmartChat Agent development services are available to customize one of our industry specific SmartChat agents or create a new lead capture SmartChat agent for your business.

Get a custom AI powered live chat agent for your business. We'll work with you to develop a custom AI powered live chat agent to answer common questions about your business and create lead qualifying questions unique for your business. Supercharge your lead capture conversation flow with our custom chatbot development services.

SiteGlue AI Pro

SiteGlue AI Pro

Leverage AI + Live Chat + Business Text Messaging to engage visitors, answer common questions, book appointments, get more review and route hot leads to your phone, email and CRM.

We blend the power of artificial intelligence with human intelligence to maximize the effectiveness of live chat for sales success. Your A.I. driven virtual sales assistant will qualify leads, gather contact information and route hot leads to your phone, email and CRM 24 hours a day, 7 days a week. We’ll notify you when users need help from a human so you only jump into conversations that matter.

Chatbot Pro also includes a dedicated phone number, 1,500 text messages per month and a built-in SMS chatbot.

Key Selling Points for SiteGlue AI Pro

  • Business Text Messaging: Enable text messaging in the AI Powered Live Chat widget and make it easy for customers to seamlessly transition from web chat to SMS chat using your dedicated SiteGlue phone number. Enable our AI Powered SMS chatbot to instantly respond to incoming messages or disable the SMS chatbot to have two-way text message conversations with customers on your website.
  • Pre-Built Chat Agents: Leverage our pre-built, industry specific chat agents to launch AI Powered Live Chat on your website without custom programming or development. We have developed proven lead capture AI agents for Dentists, Digital Agencies, Physical Therapists, Lawyers, Accountants, Podiatrists, Home Services, Contractors and Health Clubs. If your industry is not listed, email support@getsiteglue.com for details on our custom chatbot development services.
  • Instant Lead Notifications: Your SiteGlue chatbots are engaging new customers on your website, 24 hours a day, 7 days a week. We’ll send your team email notification with hot lead contact information, chatbot conversation transcript, real time chatbot analytics and a link to instantly follow up with new leads by phone, text message and email using the SiteGlue Dashboard.
  • Bot-To-Human Handoff: The website chatbot widget continuously monitors the status (Online/Offline) of your chatbot conversation and makes it easy for you STOP the chatbot and start a LIVE CHAT conversation with visitors on your website. At anytime in the chatbot conversation, a visitor can ask for help from an operator or live person and SiteGlue instantly sends you an email notification as well as a desktop notification so you can have a LIVE CHAT conversation with potential new leads on your website.
  • Results You Can Measure: The SiteGlue Dashboard continuously monitors chatbot activity and conversations in real time. Log into the dashboard to get a weekly, monthly and year to date summary of chatbot messages, chatbot conversations, new leads and chatbot conversation rate.
  • Custom Chat Widget: Customize the chatbot widget with your business branding and call to action in the SiteGlue Dashboard. Install one line of code to add the chatbot widget to your website or landing page to instantly engage visitors and leverage conversation to boost conversions.
  • Contact Management: In the SiteGlue Dashboard you can view and manage leads generated by your website chatbot. SiteGlue makes it easy for your to follow up with new leads by phone (browser based calling), text messaging (Business Text Messaging) and email to close more deals and increase revenue.

Addons

Custom SmartChat Agent Development

Custom SmartChat Agent Development

Get a SmartChat Agent customized for your business.

Custom SmartChat Agent Development Services

Here are the steps to develop a custom AI powered SmartChat agent to instantly engage visitors, answer common questions, book appointments online and route new leads to your phone, email and CRM.

Discovery Call

Our custom AI development process starts with a discovery call to learn more about your company and lead capture needs.

Define Lead Qualification Questions

Let us know how you qualify your leads so we can develop effective conversation AI to make sure your custom SmartChat agent delivers highly qualified leads.

Define FAQs and Responses

We will work with you to define AI keywords and custom AI responses in a shared Google Sheet. After all keywords are created along with responses, we'll program your SmartChat agent to respond accurately.

Setup Dashboard Users

We'll work with you to setup user credentials to access the SiteGlue Dashboard. Dashboard users can monitor SmartChat conversations, disable AI and have personal two way chat conversations with online visitors.

Setup New Lead Notifications

Let us know who should receive new lead contact information, conversation transcript via email and/or text message.

Staging and Testing

We'll deploy your custom SmartChat Agent to our staging server for testing SmartChat agent conversation flow, lead qualification questions, SmartChat agent to Live Chat transfer and new lead notifications.

Setup Weekly and Monthly Reporting

Dashboard users can enable weekly and monthly email reports. Reports include unique visitors, SmartChat conversations, SmartChat leads and conversion rate.

Setup Google Analytics Integration

We'll work with you to connect your SmartChat agent analytics to your GA account. Once connected, SiteGlue will create the following GA events: SmartChat Widget Opens, SmartChat Agent Conversations, and SmartChat Agent Leads.

Setup CRM Integration

Using Zapier, we'll work with you to post new leads to your CRM, email marketing program and any app available in Zapier.

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