Marketplace / Chatbot

Chatbot

Advanced Text Messaging for Customer Service

Customer Service Chatbots

Turn it on when you need it, off when you don’t! Reduce support costs, improve customer satisfaction and never miss an opportunity with a pre-trained, industry specific chatbot for your business. Add text messaging to your website, Google AdWords campaign or Facebook Ads to capture new customers 24 hours a day, 7 days a week.

Let your chatbot answer common questions, book appointments, gather reviews and have your employees take over when needed.

Human touch chatbots are new way to provide both automated and personalized services to your customers. They offer a cognitive, conversational self-service experience that can instantly provide answers, schedule appointments, directions, business hours and drive customer reviews. You can easily customize your chatbot to fit your specific business needs, provide custom content and match your business brand. Additionally, you can monitor each chatbot conversation and seamlessly transfer conversations to a live support person at any time.

Features

  • Your brand, our technology: 100% white label business text messaging app and customer service chatbots for sales and customer service teams.
  • Pre-trained, industry specific: Our chatbots understand common customer service queries from day one because it has been pre-trained on frequently occurring, industry specific customer intents. Enable your chatbot to answer question, give directions, business hours, book appointments, take reservations, gather reviews or transfer conversations to a real person.
  • Contact Management: Get Contact Name, Address, Email Address, Age, Gender, Household Income and more when you add a contact or receive a text message from a new customer.
  • Landline Texting: Text with a dedicated phone number or give us permission to add text messaging to an existing landline phone number.
  • Browser Calling: Seamlessly transition from a text message conversation to a phone call with one click.
  • API Reporting: Boost conversions by 40% and prove it. Update your CRM or custom dashboard with new contacts, updated contacts and conversations using our simple webhook integration.

Screenshots

Live demo

Want to see it in action? Try right now! Experience industry specific chatbots on your phone:

Restaurants: Text ‘I need a table for 4 at 7:30 on Friday’ to (574) 367-2541 for live demo!
Dental Offices: Text ‘I have a sore tooth’ to (734) 890-5330 for live demo!
Auto Dealers: Text ‘I’d like a test drive’ to (303) 622-5064 for live demo!
Home Services: Text ‘I need a plumber’ to (415) 360-3343 for live demo!
Real Estate Agents: Text ‘I want to sell my home’ to (913) 562-6023 for live demo!
Auto Repair Shops: Text ‘I need an oil change’ to (720) 580-6445 for live demo!
Law Firms: Text ‘I need a lawyer’ to (404) 800-4079 for live demo!
Insurance Agents: Text ‘I need auto insurance’ to (719) 822-0386 for live demo!

Fill out the form to get started

Featured in

Social Media Today
The Huffington Post
CBS
Entrepreneur Magazine