Reputation AI # **Reputation management software ** that asks, then replies You didn’t start your business to spend nights replying to reviews. Vendasta Reputation AI is reputation management software that asks for a review the moment a job or appointment wraps, then writes a reply to every review in your voice. Try Vendasta for free. No credit card required. Users love us. G2 agrees. 2x Average reviews per store for a dance studio franchise [Source: Franchise significantly increases number of reviews, leads, and sales with Vendasta](/case-studies/digital-tools-improve-franchise-performance/)21 Five-star reviews in 30 days for an auction company [Source: How an auction house secured 21 five-star reviews in 30 days using AI reputation management](/ai-employee-success-stories/ai-reputation-specialist-auction-house-reviews/)6-16 hours Average review response time across 43 dealership locations [Source: How a 43-location equipment dealer automated review management across every location](/ai-employee-success-stories/ai-reputation-specialist-multi-location-review-management/)8.2M+ Local businesses served by Vendasta ## Meet your AI Reputation Specialist When a three-star review lands on Google at 9 p.m. and your crew is still on a job, your AI Reputation Specialist drafts a reply in your voice and flags anything that needs you. After each visit, it asks happy customers for a review. Out of the box, your AI Reputation Specialist helps you: - Reply to every Google and Facebook review - Ask each happy customer for a review - Spot a bad review the moment it lands The AI Reputation Specialist is part of [Vendasta’s full team of AI Employees →](/ai-employees/) ## Review generation that asks at the right moment Once a job is done, like a paid invoice or a closed appointment in QuickBooks, Jobber, Housecall Pro, or PetExec, Reputation AI texts the customer a one-tap link to your Google profile. The ask lands while the visit is fresh, not in a blind blast. [Learn more about getting more Google reviews → ## Review management software that drafts or posts replies Reputation AI drafts a reply to every review in your brand voice, so no review sits unanswered. You read each drafted reply and tap approve, or your AI Reputation Specialist posts replies to your Google and Facebook reviews for you. Learn more about review management software → ## Review monitoring that warns you before a customer does Every new review from Google, Facebook, and 40+ other sources lands in one feed the moment it posts. Your AI Reputation Specialist reads each one, so you hear about a bad review from your inbox and not from a customer. Learn more about review monitoring and how it works →](/software/reputation-ai/review-generation/) ## Customer feedback surveys that catch problems early A short survey after each visit tells you how customers feel before they post anything public. If someone is unhappy, you hear about it first and can make it right. That keeps small problems from turning into one-star reviews on Google and Facebook. [Learn more about customer feedback surveys → ## Brand monitoring that shows which location is slipping Running two or three locations? See every location’s reviews and star rating side by side on one login, so you know which team needs a nudge. Fix it early, before one rough month at a single location drags down the rest of your brand. Learn more about brand monitoring across locations →](/software/reputation-ai/customer-feedback/) The AI Reputation Specialist helps us stay on top of reviews across all of our locations without spending hours responding manually. [Read the success story →](/ai-employee-success-stories/ai-reputation-specialist-multi-location-review-management/) ## One login for reviews, texts, and replies Most owners juggle a review app, a texting app, and a spreadsheet. Reputation AI is reputation management software that handles all of it, backed by the whole AI Workforce and part of Vendasta’s [all-in-one small business software](/software/). It also powers five-star reputation and get found locally. ## Works with the tools you already use Already run your jobs or appointments in Jobber, Housecall Pro, or PetExec? When one closes, Reputation AI sends the review request for you. [Check out all apps that integrate with Vendasta →](/integrations/) ## Learn how to handle online reviews Start with [what reputation management means for a local business →](/software/reputation-management/what-is-reputation-management/)Read [how to respond to negative reviews](https://www.vendasta.com/blog/how-to-respond-to-negative-reviews/) without losing your cool →Learn [how to spot and remove fake Google reviews →](https://www.vendasta.com/blog/fake-google-reviews/) ## Reputation management software questions, answered Reputation management software collects your online reviews from Google, Facebook, and other sites into one place, helps you reply to each one, and asks happy customers for new reviews. Vendasta Reputation AI adds an AI Reputation Specialist that drafts or posts replies for you, so no review goes unanswered and your star rating keeps growing. Review management is the process of monitoring online reviews, responding to positive and negative feedback, and managing customer interactions across review sites. Vendasta Reputation AI helps streamline review management by drafting replies for your approval. With Premium, it can automatically publish replies to Google and Facebook reviews. Yes. Vendasta Reputation AI drafts review replies in your brand’s voice for you to review and approve before they’re published. You can customize approval requirements by star rating and review source, helping your team maintain control over online review responses. Vendasta Reputation AI is included in eligible Vendasta plans. Visit our [Vendasta pricing page](https://www.vendasta.com/pricing/) to compare plans and find the right option for your business. Yes. Vendasta Reputation AI connects with your Google Business Profile to bring new Google reviews into one inbox. You can review and approve replies before they’re published to Google, helping you manage customer feedback and online reviews in one place. ## Run an agency or a franchise? Offer Reputation AI to the businesses you serve, under your own brand. Wholesale pricing and the Margin Engine help you grow recurring revenue without adding headcount. ## Get more customers. And keep them. Let your AI Reputation Specialist ask for the next review. Try Vendasta Reputation AI free, or book a 30-minute demo. Try Vendasta for free. No credit card required.