[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Introduction” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
You\u2019re looking for CRM software, but you don\u2019t want Salesforce. We get it: there are lots of good reasons to be interested in CRM alternatives to salesforce.<\/p>\n
The good news is there are countless substitutes on the market.<\/p>\n
Even better, many of them are free.<\/p>\n
Here are eight of the top Salesforce alternatives to CRM software:<\/p>\n
It\u2019s pretty obvious you have options. But how do you pick the right one?<\/p>\n
We\u2019ve broken down each CRM by main functionalities, pros and cons according to customer reviews, and pricing options.<\/p>\n
Use this guide to find a CRM alternative to salesforce that will support your business today and grow with you tomorrow.<\/p>\n
Rather skip this article and see a demo of our sales CRM software? Great choice. Request a demo today<\/a> to learn more about our robust CRM software.<\/p>\n [et_pb_section global_module=\"112941 \"][\/et_pb_section]<\/span><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Why Is Software Like Salesforce Necessary?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Software like Salesforce and its CRM alternatives is necessary because it helps organizations manage their customer relationships and business processes more efficiently. As organizations scale, the use of CRMs like Salesforce becomes increasingly non-negotiable for their daily operations.<\/p>\n So, how exactly do businesses use software like Salesforce?<\/p>\n The popular customer relationship management (CRM) platform provides organizations with a centralized database to store and manage customer data, such as contact information, sales history, and support requests. This information can be used to help sales teams prioritize their sales activities, support teams resolve customer issues more quickly, and managers make data-driven decisions.<\/p>\n Additionally, Salesforce provides a range of tools and features to help organizations automate and streamline a range of important business processes. These include lead management, opportunity tracking, and forecasting. This can help organizations save time, increase productivity, and improve their overall performance.<\/p>\n Managing customer relationships is imperative to the success of any business, making Salesforce and its CRM alternatives must-have tools<\/a> for business growth.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”What To Look For In Alternatives to CRM Software Like Salesforce” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Not all CRM alternatives to Salesforce are created equal.<\/p>\n If you know what features to keep an eye out for, you can be confident that you\u2019re making the best decision for your business or your clients.<\/p>\n When shopping for software like Salesforce, use the following CRM features<\/a> as a checklist.<\/p>\n By considering these factors, you can find CRM alternatives to Salesforce that meet the specific needs of your business and help you effectively manage customer relationships and business processes.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Are Salesforce Alternatives Free?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Those on a limited budget will be glad to know that yes, there are free CRM alternatives out there.<\/p>\n Like all software solutions, you generally get what you pay for, so don\u2019t expect the same robust features from your free CRM alternatives to Salesforce as you would from their paid counterparts. However, for many small businesses and agencies that are just starting out, the free options out there just might be enough to fit the bill.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”CRM Alternatives To Salesforce” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Pipedrive is a cloud-based sales software company. It\u2019s been around since 2010 and has quickly gained a reputation as an easy-to-use and affordable CRM alternative from Salesforce.<\/p>\n The Pipedrive CRM focuses on helping professionals close deals. It helps users manage leads and deals, track communication, and automate basic tasks. It also offers insights and reports, mobility, and integrations with the most commonly used apps today.<\/p>\n Capterra<\/a> categorizes Pipedrive as an affordable, easy-to-use CRM that\u2019s popular with people in the computer software industry.<\/p>\n Pipedrive is unique because of its API, which lets customers develop custom features.<\/p>\n Customers like that Pipedrive is customizable. Teams can create a CRM solution that works for them. They also liked how it helps manage daily tasks.<\/p>\n According to G2 customer reviews, Pipedrive\u2019s highest-rated features include its opportunity and pipeline management tools as well as its contact and account management tools. Customers also rave about its performance and reliability.<\/p>\n When it comes to improvements, customers said the platform can provide a negative customer experience. Since the platform isn\u2019t centralized, information is sometimes all over the place and difficult to organize.<\/p>\n Its lowest-rated features according to G2 customer reviews include email marketing, campaign management, and its knowledge base.<\/p>\n Another concern is the platform\u2019s reliance on APIs. According to Capterra, reviewers said this could lead to more broken connections.<\/p>\n Pipedrive is not a free Salesforce alternative, although the company is offering a free trial of the platform for 14 days.<\/p>\n So how much does it cost? They have four main packages:<\/p>\n Launched in 2016, Microsoft Dynamics 365 is a relatively new CRM on the market. It was launched as part of the Microsoft Dynamics product line which includes CRM and ERP applications.<\/p>\n Dynamics 365 is a CRM that focuses on sales productivity and marketing. It\u2019s available in the cloud, on-premises, or as a hybrid solution.<\/p>\n Most of the customer reviews are positive about Microsoft Dynamics. Customers like its user, role, and access management CRM features. They also like the contact and account management features as well as the way you can customize the CRM to fit your needs.<\/p>\n Negative reviews for this CRM revolve around some of its lowest-rated features, including its lack of mobile support, social collaboration features, and campaign management.<\/p>\n Dynamics 365 CRM is more expensive than the CRMs listed above. It doesn\u2019t have a free trial offer or a free version of the product. Here are the three packages you can choose from:<\/p>\n At Vendasta, we offer a robust CRM for companies that sell digital solutions to local businesses. As such, our CRM is seamlessly integrated<\/strong> with the rest of our software, including our marketing automation<\/a> software and tools. Vendasta is a great salesforce CRM alternative for businesses.<\/p>\n Vendasta CRM<\/a> is a powerful sales CRM and pipeline management tool that also includes built-in training resources. It\u2019s an all-in-one platform that can be integrated with marketing automation, as well as digital marketing industry tools.<\/p>\n Based on G2 customer reviews, Vendasta is considered easy to use and set up. It also comes with a lot of quality support. According to G2, its highest-rated features include some of its digital industry tools such as its online reputation management tools.<\/p>\n Vendasta also stands apart because it\u2019s mainly used for management and growth. It grows along with your business, which means you don\u2019t have to pay for features you don\u2019t use or need at the moment.<\/p>\n Another major benefit of the Vendasta CRM is that it supports unlimited users and emails regardless of the subscription tier.<\/p>\n Perhaps the only downside to the Vendasta sales CRM is that you can\u2019t make phone calls directly from your browser with an autodialer.<\/p>\n Access to the Vendasta platform is free. If you decide to use the platform to sell products and services, you only have to pay the wholesale costs of the apps and products you resell.<\/p>\n Vendasta offers four main package options:<\/p>\n These packages include discounted wholesale pricing for the entire Vendasta Marketplace. Since Vendasta is a white-label platform, there\u2019s so much more your business can do with an account. Yes, you can use the sales CRM for pipeline and opportunity management, but with your subscription, you get access to a whole suite of wholesale business products and services you can resell to your clients.<\/p>\n What type of products? Apps and services related to SEO, websites, digital advertising, social media marketing, reputation management, business listings, and more. Many of these products are white-label and completely rebrandable, so you can position them as proprietary solutions from your agency. Plus, with access to white-label experts to deliver digital services, you can scale your agency effortlessly without hiring in-house.<\/p>\n To learn more about the Salesforce alternative, Vendasta CRM, please request a demo today or simply get started for free<\/a>.<\/p>\n Freshsales from Freshworks is a CRM alternative that provides businesses with the ability to manage their pipelines, quotes, and tasks in one place. It\u2019s designed to help businesses personalize their engagement with clients to effectively grow faster and shorten their sales cycle.<\/p>\n Freshsales provides businesses with a 360-degree of their customers, so they can view all customer interactions and use this data to provide more personalized experiences. Users can easily spot the best opportunities, automate many tasks, and view AI-powered analytics.<\/p>\n Users praise Freshsales\u2019 ease of use, quick setup, and fast, friendly, support.<\/p>\n Cons mentioned by users tend to focus on its limitations as a business grows. It is an effective choice for organizations that are just starting out, but its limitations show as businesses scale and input larger amounts of information.<\/p>\n As their cheeky name implies, this CRM alternative is all about making the day-to-day management of customer relationships, well, less annoying. Geared toward small businesses, it\u2019s a simple but useful CRM solution.<\/p>\n Less Annoying can be used to manage contact information and include related notes, files, and tasks in one place. It also includes a calendar that integrates with Google, so important tasks don\u2019t get missed.<\/p>\n Users enjoy Less Annoying\u2019s customer data management capabilities and workflow management. Another pro is the accessible price point.<\/p>\n Cons mentioned by users include the limited ability to customize, limited integration with email clients, and lack of robust features. This means it\u2019s not ideal for growing organizations, but those who only need a few basic features enjoy it.<\/p>\n $15.00\/ user\/month<\/p>\n [\/et_pb_text][et_pb_text admin_label=”3 Free Salesforce Alternatives” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n The rest of the CRM alternatives to Salesforce on this list offer free tiers, which can be great for businesses that are just starting out. These free Salesforce alternatives do charge for more robust features, but in some cases, the free tier just might be enough.<\/p>\n HubSpot offers an all-in-one platform that includes CRM software. According to Capterra, it\u2019s considered relatively easy to use and works well for smaller companies that are just getting into CRMs.<\/p>\n HubSpot\u2019s CRM brings all your customer information in one place. It offers contact management, a reporting dashboard, company insights, pipeline management, and deal tracking. Plus, it links to the places your sales are taking place, such as your websites, social media platforms,<\/a> email service providers, and phone calls.<\/p>\n As a CRM, one of the biggest advantages is that it\u2019s free, which makes it a great choice for small businesses and start-ups.<\/p>\n It also connects easily to existing sales processes and apps. Customers like HubSpot because they can make calls from inside the software, it\u2019s easy to use, and you can connect it to the rest of HubSpot\u2019s software options.<\/p>\n Some of HubSpot\u2019s most popular features include email marketing, lead management, and contact and account management.<\/p>\n But HubSpot isn\u2019t perfect. Customers find that it\u2019s challenging to get all their CRM needs met by the platform, particularly as they grow.<\/p>\n Customers find that certain important features could use improvement, namely the product and price list management, the Sandbox tool, and the quote and order management features. The mobile app is also quite limited.<\/p>\n HubSpot offers its CRM for free for basic tools.<\/p>\n Within its Sales Hub packages, there are four main packages for the HubSpot CRM:<\/p>\n Monday.com is a work OS that can be used for a wide range of project management needs. Their sales CRM product is a surprisingly powerful free salesforce alternative.<\/p>\n Monday sales CRM can be used for contact and lead management, activity management, email syncing and tracking, and more.<\/p>\n A major pro of Monday CRM is its free tier. While it truly is free forever, the features of the free tier are limited.<\/p>\n Users also Monday\u2019s customizable dashboards, excellent sales automation, and wide range of integrations with many popular tools.<\/p>\n Negatives include limited training materials and support, clunky desktop and mobile apps, and less-than-intuitive set-up.<\/p>\n Zoho CRM was launched in 2005. The company offers an office suite that includes its popular CRM software. Zoho has a reputation for being easy to use and is enabled for social and mobile.<\/p>\n Customers can rely on Zoho as a lead and contact management system. It helps to automate all sales<\/a> operations, including daily sales tasks. It offers real-time access of information and allows sales reps to track the sales cycle and link them to the appropriate products and services.<\/p>\nWhy Is Software Like Salesforce Necessary?<\/h2>\n
What To Look For In CRM Alternatives to Software Like Salesforce<\/h2>\n
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Are Salesforce CRM Alternatives Free?<\/h2>\n
CRM Alternatives To Salesforce<\/h2>\n
1. Pipedrive<\/h3>\n
Main Functionality<\/h4>\n
The Pros and Cons of Pipedrive<\/h4>\n
Pricing<\/h4>\n
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2. Microsoft Dynamics 365 Sales<\/h3>\n
Main Functionality<\/h4>\n
The Pros and Cons of Dynamics 365<\/h4>\n
Pricing<\/h4>\n
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3. Vendasta CRM<\/h3>\n
Main Functionality<\/h4>\n
The Pros and Cons of Vendasta<\/h4>\n
Pricing<\/h4>\n
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4. Freshsales<\/h3>\n
Main Functionality<\/h4>\n
The Pros and Cons of Freshsales<\/h4>\n
Pricing<\/h4>\n
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5. Less Annoying CRM<\/h3>\n
Main Functionality<\/h4>\n
The Pros and Cons of Less Annoying CRM<\/h4>\n
Pricing<\/h4>\n
3 Free Salesforce CRM Alternatives<\/h2>\n
6. HubSpot CRM<\/h3>\n
Main Functionality<\/h4>\n
The Pros and Cons of HubSpot CRM<\/h4>\n
Pricing<\/h4>\n
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7. Monday CRM<\/h3>\n
Main Functionality<\/h4>\n
The Pros and Cons of Monday CRM<\/h4>\n
Pricing<\/h4>\n
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8. Zoho CRM<\/h3>\n
Main Functionality<\/h4>\n
The Pros and Cons of Zoho CRM<\/h4>\n