{"id":117500,"date":"2025-04-17T13:12:22","date_gmt":"2025-04-17T19:12:22","guid":{"rendered":"https:\/\/www.vendasta.com\/blog\/?p=117500"},"modified":"2026-01-22T20:23:46","modified_gmt":"2026-01-22T20:23:46","slug":"how-to-set-up-ai-receptionist","status":"publish","type":"post","link":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/","title":{"rendered":"How to Set Up Your AI Receptionist for Maximum Business Impact"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Artificial Intelligence (AI) is transforming how businesses interact with customers, and <\/span><a href=\"\/blog\/ai-receptionist\/\"><span style=\"font-weight: 400;\">AI receptionists<\/span><\/a><span style=\"font-weight: 400;\"> are quickly becoming an essential tool for digital agencies and franchise owners.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They provide 24\/7 customer engagement, capture leads, and streamline communication. But despite the excitement around AI, success doesn\u2019t happen automatically\u2014it requires thoughtful <\/span>setup, testing, and expectation-setting<span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As Product Growth Manager at Vendasta, I\u2019ve been working with businesses to configure their AI receptionists effectively. I\u2019ve run workshops, built training resources, and helped franchises roll out AI at scale. I\u2019ve seen firsthand what makes an AI receptionist work well\u2014and where things can go wrong.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Through this, I\u2019ve learned that <\/span><strong>AI is most successful when treated like a real employee<\/strong><span style=\"font-weight: 400;\">\u2014one that needs<\/span> <span style=\"font-weight: 400;\">training, supervision, and ongoing refinement. Here\u2019s how businesses can set up their AI receptionist to drive real results.<\/span><\/p>\n[et_pb_section global_module=\"117574 \"][\/et_pb_section]\n<h2><span style=\"font-weight: 400;\">AI is Not a Call Script\u2014It\u2019s a Conversationalist<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A common misconception about AI is that it functions like a <\/span>pre-written call script <span style=\"font-weight: 400;\">or a <\/span>phone menu<span style=\"font-weight: 400;\">\u2014a rigid system with set responses. But AI doesn\u2019t just follow a script; it adapts to context, making it much more like a real conversation.<\/span><\/p>\n<p>Think of a traditional phone menu:<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><strong>Phone menus are deterministic<\/strong><span style=\"font-weight: 400;\">, meaning they always produce the same response to the same input. If you call a company and hear, &#8220;Press 1 for billing, Press 2 for support,&#8221; pressing 1 will always take you to billing. There\u2019s no flexibility\u2014it follows a fixed path every time.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>AI, on the other hand, is non-deterministic<\/strong><span style=\"font-weight: 400;\">, meaning its responses can vary depending on how a question is phrased, previous interactions, or available information.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When presented with a question, AI interprets and responds dynamically, just like a real person would. This flexibility makes AI <\/span><strong>incredibly powerful<\/strong><span style=\"font-weight: 400;\"> for handling ambiguity, answering complex questions, and engaging in human-like dialogue.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This also means that businesses need to <\/span>test and refine their AI responses<span style=\"font-weight: 400;\">, ensuring it provides accurate and reliable information to customers.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The \u201cIkea Effect\u201d: The More You Build, the More You Value<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When people help build something, they value it more\u2014this is known as the <\/span><b>\u201c<\/b><strong>Ikea Effect<\/strong><b>\u201d. <\/b><span style=\"font-weight: 400;\">Businesses that actively participate in shaping their AI receptionist see better results.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I\u2019ve seen this firsthand with <a href=\"\/solutions\/franchises\/\">franchise owners<\/a> who were implementing AI receptionists. Rather than relying solely on default settings, they spent an entire plane ride compiling everything they knew about their business\u2014common customer questions, key services, and must-have details. They used that document to train their AI, ensuring it was built with their <\/span>unique business needs in mind.<\/p>\n<p><span style=\"font-weight: 400;\">The result? Their AI receptionist <\/span><strong>outperformed those that had only been set up with a website and minimal input<\/strong><b>.<\/b><span style=\"font-weight: 400;\"> They trusted it more, relied on it more, and saw it as a real extension of their team.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the best parts of Vendasta\u2019s AI receptionist is that it can work out of the box. It\u2019s a perfect starting point that allows businesses to get involved in its setup, refine its responses, and <\/span>engage with it like an active business asset.<\/p>\n<h2><span style=\"font-weight: 400;\">Your AI Receptionist is an Employee\u2014Train It Like One<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Think of your AI receptionist as <\/span>a new hire<span style=\"font-weight: 400;\">. If you brought in a receptionist and simply handed them a phone and a link to your website, would they succeed? Of course not. They\u2019d need:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><strong>Clear Instructions: <\/strong><span style=\"font-weight: 400;\">Define how the AI should handle key inquiries, such as appointment scheduling, pricing, and lead capture.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Knowledge Sources: <\/strong><span style=\"font-weight: 400;\">Provide detailed business information beyond your website. AI learns from FAQs, service descriptions, and documented business knowledge.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Ongoing Supervision: <\/strong><span style=\"font-weight: 400;\">Regularly check AI responses, adjust its instructions, and refine its knowledge as your business evolves.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">That\u2019s exactly what those franchise owners did on their flight\u2014they treated AI like an employee, investing time upfront to ensure its success.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Testing and Iteration: The Key to Long-Term Success<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Vendasta\u2019s AI receptionist can work right out of the box. But no AI is perfect from day one. The businesses that see the best results <\/span><strong>consistently test and refine their AI.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Take the case of a pest control company that was testing its AI receptionist. During a trial, the AI incorrectly told a customer they handled bee extermination\u2014a service they <\/span><em><span style=\"font-weight: 400;\">explicitly did not offer<\/span><\/em><span style=\"font-weight: 400;\">. Why? Because the AI saw the phrase \u201cwe handle stinging insects\u201d on their website and made an assumption.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is why testing is non-negotiable. Before going live, businesses should:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><strong>Run scenario-based tests:<\/strong><span style=\"font-weight: 400;\">\u00a0Ask the AI common customer questions and review its answers.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Check for false assumptions:<\/strong><span style=\"font-weight: 400;\">\u00a0AI can infer things incorrectly. Make sure its answers align with your actual services.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Iterate and refine:<\/strong><span style=\"font-weight: 400;\">\u00a0AI improves with feedback. Regularly update its knowledge base and instructions.<\/span><\/li>\n<\/ul>\n<h2>Watch Now: AI Receptionist Prompt Engineering 101 Webinar<\/h2>\n<p><span style=\"font-weight: 400;\">Curious to learn more? Check out our latest webinar on how to set your AI Receptionist up for success. Discover best practices, question-handling techniques, expert setup tips, and more.<\/span><\/p>\n<p><strong>Watch here:<\/strong><\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"CuWlN7MsLP\"><p><a href=\"\/content-library\/events-webinars\/prompt-engineering-101-create-smart-quotes-and-more-with-the-ai-receptionist\/\">Prompt Engineering 101 | Create smart quotes and more with the AI Receptionist | Vendasta Webinar<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Prompt Engineering 101 | Create smart quotes and more with the AI Receptionist | Vendasta Webinar&#8221; &#8212; Content Library\" src=\"\/content-library\/events-webinars\/prompt-engineering-101-create-smart-quotes-and-more-with-the-ai-receptionist\/embed\/#?secret=08ZzCsey1i#?secret=CuWlN7MsLP\" data-secret=\"CuWlN7MsLP\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<h2><b>Final Thoughts<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">AI receptionists have the potential to <\/span>transform <a href=\"\/blog\/ai-customer-engagement\/\">customer engagement<\/a><span style=\"font-weight: 400;\">, but they are not a magic fix. The key to success is setting the right expectations:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">AI is not perfect out of the box\u2014it needs <\/span><strong>guidance and training.<\/strong><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Businesses that take an <\/span><strong>active role<\/strong><span style=\"font-weight: 400;\"> in the setup see the best results.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">AI <\/span><strong>works best when treated like a new employee<\/strong><span style=\"font-weight: 400;\">, not just a software tool.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Testing and iteration<\/strong><span style=\"font-weight: 400;\"> are essential for long-term success.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By following these principles, digital agencies and franchises can build<\/span> <span style=\"font-weight: 400;\">AI-powered experiences that truly support their businesses. AI can be an incredible asset\u2014but only when it\u2019s <\/span><strong>implemented the right way<\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Artificial Intelligence (AI) is transforming how businesses interact with customers, and AI receptionists are quickly becoming an essential tool for digital agencies and franchise owners.\u00a0 They provide 24\/7 customer engagement, capture leads, and streamline communication. But despite the excitement around AI, success doesn\u2019t happen automatically\u2014it requires thoughtful setup, testing, and expectation-setting. As Product Growth Manager [&hellip;]<\/p>\n","protected":false},"author":179,"featured_media":126016,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[45],"tags":[],"class_list":["post-117500","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-automation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Set Up an AI Receptionist for Your Business<\/title>\n<meta name=\"description\" content=\"Learn how to set up an AI receptionist that actually works. Discover expert tips on training, testing, and refining AI.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Set Up Your AI Receptionist for Maximum Business Impact\" \/>\n<meta property=\"og:description\" content=\"Learn how to set up an AI receptionist that actually works. Discover expert tips on training, testing, and refining AI.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/\" \/>\n<meta property=\"og:site_name\" content=\"Vendasta Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/vendasta\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-17T19:12:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-22T20:23:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2025\/04\/download-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"651\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"F. David Schultz\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@vendasta\" \/>\n<meta name=\"twitter:site\" content=\"@vendasta\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"F. David Schultz\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/\"},\"author\":{\"name\":\"F. David Schultz\",\"@id\":\"https:\/\/www.vendasta.com\/blog\/#\/schema\/person\/f049ff9aa6dfb1033a4bda1024d59081\"},\"headline\":\"How to Set Up Your AI Receptionist for Maximum Business Impact\",\"datePublished\":\"2025-04-17T19:12:22+00:00\",\"dateModified\":\"2026-01-22T20:23:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/\"},\"wordCount\":945,\"publisher\":{\"@id\":\"https:\/\/www.vendasta.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2025\/04\/download-1.webp\",\"articleSection\":[\"AI &amp; Automation\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/\",\"url\":\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/\",\"name\":\"How to Set Up an AI Receptionist for Your Business\",\"isPartOf\":{\"@id\":\"https:\/\/www.vendasta.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2025\/04\/download-1.webp\",\"datePublished\":\"2025-04-17T19:12:22+00:00\",\"dateModified\":\"2026-01-22T20:23:46+00:00\",\"description\":\"Learn how to set up an AI receptionist that actually works. Discover expert tips on training, testing, and refining AI.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#primaryimage\",\"url\":\"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2025\/04\/download-1.webp\",\"contentUrl\":\"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2025\/04\/download-1.webp\",\"width\":1200,\"height\":651,\"caption\":\"featured\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Vendasta\",\"item\":\"https:\/\/www.vendasta.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blog\",\"item\":\"https:\/\/www.vendasta.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How to Set Up Your AI Receptionist for Maximum Business Impact\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.vendasta.com\/blog\/#website\",\"url\":\"https:\/\/www.vendasta.com\/blog\/\",\"name\":\"Vendasta Blog\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.vendasta.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.vendasta.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.vendasta.com\/blog\/#organization\",\"name\":\"Vendasta\",\"url\":\"https:\/\/www.vendasta.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.vendasta.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2026\/04\/vendasta-icon-transp.png\",\"contentUrl\":\"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2026\/04\/vendasta-icon-transp.png\",\"width\":715,\"height\":715,\"caption\":\"Vendasta\"},\"image\":{\"@id\":\"https:\/\/www.vendasta.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/vendasta\",\"https:\/\/x.com\/vendasta\",\"https:\/\/www.instagram.com\/vendasta\/\",\"https:\/\/www.linkedin.com\/company\/vendasta\/\"],\"description\":\"Vendasta is an AI customer acquisition and engagement platform.\",\"email\":\"marketing@vendasta.com\",\"legalName\":\"Vendasta Technologies Limited\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.vendasta.com\/blog\/#\/schema\/person\/f049ff9aa6dfb1033a4bda1024d59081\",\"name\":\"F. David Schultz\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.vendasta.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/408e151a68529e4a488ad2eb6f72ebd52f07787c83f519887f4bd0fc3b89f782?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/408e151a68529e4a488ad2eb6f72ebd52f07787c83f519887f4bd0fc3b89f782?s=96&d=mm&r=g\",\"caption\":\"F. David Schultz\"},\"description\":\"F. David Schultz is a product leader and creative problem-solver with a passion for user experience. At Vendasta, he champions product-led growth strategies and self-serve adoption, blending data-driven insights with a human-centered approach. Outside of work, he's a lifelong storyteller who enjoys building tabletop RPGs, writing, and theatre.\",\"url\":\"https:\/\/www.vendasta.com\/blog\/author\/dschultz\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How to Set Up an AI Receptionist for Your Business","description":"Learn how to set up an AI receptionist that actually works. Discover expert tips on training, testing, and refining AI.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/","og_locale":"en_US","og_type":"article","og_title":"How to Set Up Your AI Receptionist for Maximum Business Impact","og_description":"Learn how to set up an AI receptionist that actually works. Discover expert tips on training, testing, and refining AI.","og_url":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/","og_site_name":"Vendasta Blog","article_publisher":"https:\/\/www.facebook.com\/vendasta","article_published_time":"2025-04-17T19:12:22+00:00","article_modified_time":"2026-01-22T20:23:46+00:00","og_image":[{"width":1200,"height":651,"url":"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2025\/04\/download-1.webp","type":"image\/webp"}],"author":"F. David Schultz","twitter_card":"summary_large_image","twitter_creator":"@vendasta","twitter_site":"@vendasta","twitter_misc":{"Written by":"F. David Schultz","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#article","isPartOf":{"@id":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/"},"author":{"name":"F. David Schultz","@id":"https:\/\/www.vendasta.com\/blog\/#\/schema\/person\/f049ff9aa6dfb1033a4bda1024d59081"},"headline":"How to Set Up Your AI Receptionist for Maximum Business Impact","datePublished":"2025-04-17T19:12:22+00:00","dateModified":"2026-01-22T20:23:46+00:00","mainEntityOfPage":{"@id":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/"},"wordCount":945,"publisher":{"@id":"https:\/\/www.vendasta.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#primaryimage"},"thumbnailUrl":"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2025\/04\/download-1.webp","articleSection":["AI &amp; Automation"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/","url":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/","name":"How to Set Up an AI Receptionist for Your Business","isPartOf":{"@id":"https:\/\/www.vendasta.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#primaryimage"},"image":{"@id":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#primaryimage"},"thumbnailUrl":"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2025\/04\/download-1.webp","datePublished":"2025-04-17T19:12:22+00:00","dateModified":"2026-01-22T20:23:46+00:00","description":"Learn how to set up an AI receptionist that actually works. Discover expert tips on training, testing, and refining AI.","breadcrumb":{"@id":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#primaryimage","url":"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2025\/04\/download-1.webp","contentUrl":"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2025\/04\/download-1.webp","width":1200,"height":651,"caption":"featured"},{"@type":"BreadcrumbList","@id":"https:\/\/www.vendasta.com\/blog\/how-to-set-up-ai-receptionist\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Vendasta","item":"https:\/\/www.vendasta.com\/"},{"@type":"ListItem","position":2,"name":"Blog","item":"https:\/\/www.vendasta.com\/blog\/"},{"@type":"ListItem","position":3,"name":"How to Set Up Your AI Receptionist for Maximum Business Impact"}]},{"@type":"WebSite","@id":"https:\/\/www.vendasta.com\/blog\/#website","url":"https:\/\/www.vendasta.com\/blog\/","name":"Vendasta Blog","description":"","publisher":{"@id":"https:\/\/www.vendasta.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.vendasta.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.vendasta.com\/blog\/#organization","name":"Vendasta","url":"https:\/\/www.vendasta.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.vendasta.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2026\/04\/vendasta-icon-transp.png","contentUrl":"https:\/\/www.vendasta.com\/blog\/wp-content\/uploads\/sites\/6\/2026\/04\/vendasta-icon-transp.png","width":715,"height":715,"caption":"Vendasta"},"image":{"@id":"https:\/\/www.vendasta.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/vendasta","https:\/\/x.com\/vendasta","https:\/\/www.instagram.com\/vendasta\/","https:\/\/www.linkedin.com\/company\/vendasta\/"],"description":"Vendasta is an AI customer acquisition and engagement platform.","email":"marketing@vendasta.com","legalName":"Vendasta Technologies Limited"},{"@type":"Person","@id":"https:\/\/www.vendasta.com\/blog\/#\/schema\/person\/f049ff9aa6dfb1033a4bda1024d59081","name":"F. David Schultz","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.vendasta.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/408e151a68529e4a488ad2eb6f72ebd52f07787c83f519887f4bd0fc3b89f782?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/408e151a68529e4a488ad2eb6f72ebd52f07787c83f519887f4bd0fc3b89f782?s=96&d=mm&r=g","caption":"F. David Schultz"},"description":"F. David Schultz is a product leader and creative problem-solver with a passion for user experience. At Vendasta, he champions product-led growth strategies and self-serve adoption, blending data-driven insights with a human-centered approach. Outside of work, he's a lifelong storyteller who enjoys building tabletop RPGs, writing, and theatre.","url":"https:\/\/www.vendasta.com\/blog\/author\/dschultz\/"}]}},"_links":{"self":[{"href":"https:\/\/www.vendasta.com\/blog\/wp-json\/wp\/v2\/posts\/117500","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vendasta.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vendasta.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vendasta.com\/blog\/wp-json\/wp\/v2\/users\/179"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vendasta.com\/blog\/wp-json\/wp\/v2\/comments?post=117500"}],"version-history":[{"count":10,"href":"https:\/\/www.vendasta.com\/blog\/wp-json\/wp\/v2\/posts\/117500\/revisions"}],"predecessor-version":[{"id":23399067,"href":"https:\/\/www.vendasta.com\/blog\/wp-json\/wp\/v2\/posts\/117500\/revisions\/23399067"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vendasta.com\/blog\/wp-json\/wp\/v2\/media\/126016"}],"wp:attachment":[{"href":"https:\/\/www.vendasta.com\/blog\/wp-json\/wp\/v2\/media?parent=117500"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vendasta.com\/blog\/wp-json\/wp\/v2\/categories?post=117500"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vendasta.com\/blog\/wp-json\/wp\/v2\/tags?post=117500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}