Vendasta guest blogger post. “Your service sucks! I am glad I am getting out of it now and will NEVER recommend it to anyone.” Business owners are bound to hear this from a customer at some point in time. We all make mistakes; nobody's perfect....
Churn is an ugly word, but it’s an even worse concept. It’s like a parasite that keeps eating away at your revenue stream. Before we go forward, have you built a list of reasons why your clients churn? And have you established tactics to improve...
Marketing departments often feel the crushing weight of meeting audacious lead goal targets. While striving to achieve those bold numbers is important—essential even—there is one thing more important than new leads: old customers. A repeat customer...